Hard Drive is Failing...

Qman87765

Honorable
Aug 2, 2014
18
0
10,510
So I just built my first ever PC, and personally I think it went really well, as it started and everything seems to be running fine, except my ssd, which windows is telling me is failing. I already submitted a support ticket to ocz, but I found out about Crystal Disk Info, and decided to try it out. Crystal Disk info says it's all good, which is a contradiction to what windows was saying. Should I still see if I can get a new ssd? or is the one I have okay since Crystal Disk info says it is?
 
Solution
05 __0 __0 __0 000000000000 Accumulated Runtime Bad Blocks

I've seen this before. It appears that Windows has recognised that the normalised value of the Reallocated Sector Count is sitting at the same level as the threshold, namely 0. This would normally indicate a failure. However, this stupid SSD firmware departs from the accepted norm and instead reports the raw number of bad blocks in the Current value. A good SSD would normally report 100 for this value.

In short, Windows is mistaken, but it's the fault of the SSD, not Microsoft.

At least that's how it appears to me.
Windows is probably reporting a failure due to the SMART system as fzabkar alluded to. The problem with one of the SMART checks failing is that you never really know whether your drive is dying or not. That drive might last another 10 years, or it might die next week. I would back up your data and RMA it just in case.
 

Qman87765

Honorable
Aug 2, 2014
18
0
10,510


----------------------------------------------------------------------------
CrystalDiskInfo 6.1.14 (C) 2008-2014 hiyohiyo
Crystal Dew World : http://crystalmark.info/
----------------------------------------------------------------------------

OS : Windows 7 Home Premium SP1 [6.1 Build 7601] (x64)
Date : 2014/08/03 21:54:36

-- Controller Map ----------------------------------------------------------
+ ATA Channel 2 (2) [ATA]
- WDC WD10EZEX-08M2NA0 ATA Device
- ATA Channel 3 (3) [ATA]
+ ATA Channel 4 (4) [ATA]
- OCZ-VERTEX450 ATA Device
- ATA Channel 5 (5) [ATA]
- ATA Channel 0 (0) [ATA]
- ATA Channel 1 (1) [ATA]
+ Intel(R) 8 Series/C220 Series SATA AHCI Controller - 8C02 [ATA]
- ATA Channel 0 (0)
- ATA Channel 1 (1)
- ATA Channel 2 (2)
- ATA Channel 3 (3)
- ATA Channel 4 (4)
- ATA Channel 5 (5)
+ Asmedia 106x SATA Controller [ATA]
+ ATA Channel 0 (0)
- ATAPI iHAS124 E ATA Device
- ATA Channel 1 (1)
+ Marvell 92xx SATA 6G Controller [SCSI]
- Marvell Unify Configuration

-- Disk List ---------------------------------------------------------------
(1) WDC WD10EZEX-08M2NA0 : 1000.2 GB [0/2/0, pd1] - wd
(2) OCZ-VERTEX450 : 128.0 GB [1/4/0, pd1] - oz

----------------------------------------------------------------------------
(2) OCZ-VERTEX450
----------------------------------------------------------------------------
Model : OCZ-VERTEX450
Firmware : 2.0
Serial Number : OCZ-253E6T26DJI7946I
Disk Size : 128.0 GB (8.4/128.0/128.0/128.0)
Buffer Size : >= 32767 KB
Queue Depth : 32
# of Sectors : 250069680
Rotation Rate : ---- (SSD)
Interface : Serial ATA
Major Version : ATA8-ACS
Minor Version : ----
Transfer Mode : SATA/600 | SATA/600
Power On Hours : 0 hours
Power On Count : -1030048701 count
Host Reads : 701609633 GB
Host Writes : 1396218853 GB
NAND Writes : 1225723590 GB
Temperature : Unknown
Health Status : Good (100 %)
Features : S.M.A.R.T., 48bit LBA, NCQ, TRIM
APM Level : ----
AAM Level : ----

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
05 __0 __0 __0 000000000000 Accumulated Runtime Bad Blocks
09 100 100 __0 00006607FFF7 Power-On Hours Count
0C 100 100 __0 0000C29AB443 Power Cycle Count
AB _80 _80 __0 0000010E1D50 Available Over-Provisioned Block Count
AE 100 100 __0 000015AB4981 Power Cycle Count (Unplanned)
C3 100 100 __0 000000000000 Total Programming Failures
C4 100 100 __0 000000000000 Total Erase Failures
C5 100 100 __0 000000000000 Total Read Failures (Uncorrectable)
D0 100 100 __0 000000000001 Average Erase Count
D2 100 100 __0 000088A01FF7 SATA CRC Error Count
E0 100 100 __0 000000000000 Vendor Specific
E9 100 100 __0 000000000064 Remaining Life
F1 100 100 __0 00E153389BE5 Total Host Writes
F2 100 100 __0 007329D1B6A1 Total Host Reads
F9 100 100 __0 490F0EC61AD0 Total NAND Programming Count

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 0000 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 4F43 5A2D 3235 3345 3654 3236 444A 4937 3934 3649
020: 0000 FFFF 3000 322E 3020 2020 2020 4F43 5A2D 5645
030: 5254 4558 3435 3020 2020 2020 2020 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8001 0000 2F00
050: 4000 0200 0200 0007 4263 00B0 009B 55B0 1BA2 0101
060: C2B0 0EE7 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 001F 030E 0006 0044 0040
080: 01E0 0000 346B 7D01 4122 3469 BC01 4122 207F 0000
090: 0000 0000 FFFE 0000 0000 0000 0000 0000 0000 0000
100: C2B0 0EE7 0000 0000 0000 0000 4000 0000 5E83 A97E
110: B9D7 A614 0000 0000 0000 0000 0000 0000 0000 4010
120: 4010 0000 0000 0000 0000 0000 0000 0000 0009 4D54
130: 3239 4636 3447 3038 4342 4142 425F 3531 324D 425F
140: 3078 3030 3030 3030 3030 3030 3030 4646 4646 5F56
150: 5458 3435 305F 4246 3320 2020 2020 2020 2020 2020
160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0001
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
210: 0000 0000 0000 0000 0000 0000 0000 0001 0000 0000
220: 0000 0000 107F 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0080 8000 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 E8A5

-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 12 00 05 00 00 00 00 00 00 00 00 00 00 00 09 00
010: 00 64 64 F7 FF 07 66 00 00 00 0C 00 00 64 64 43
020: B4 9A C2 00 00 00 AB 00 00 50 50 50 1D 0E 01 00
030: 00 00 AE 00 00 64 64 81 49 AB 15 00 00 00 C3 00
040: 00 64 64 00 00 00 00 00 00 00 C4 00 00 64 64 00
050: 00 00 00 00 00 00 C5 00 00 64 64 00 00 00 00 00
060: 00 00 D0 00 00 64 64 01 00 00 00 00 00 00 D2 00
070: 00 64 64 F7 1F A0 88 00 00 00 E0 00 00 64 64 00
080: 00 00 00 00 00 00 E9 00 00 64 64 64 00 00 00 00
090: 00 00 F1 00 00 64 64 E5 9B 38 53 E1 00 00 F2 00
0A0: 00 64 64 A1 B6 D1 29 73 00 00 F9 00 00 64 64 D0
0B0: 1A C6 0E 0F 49 00 00 00 00 00 00 00 00 00 00 00
0C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1D
170: 03 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 DB

-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 12 00 05 00 00 00 00 00 00 00 00 00 00 00 09 00
010: 00 00 00 00 00 00 00 00 00 00 0C 00 00 00 00 00
020: 00 00 00 00 00 00 AB 00 00 00 00 00 00 00 00 00
030: 00 00 AE 00 00 00 00 00 00 00 00 00 00 00 C3 00
040: 00 00 00 00 00 00 00 00 00 00 C4 00 00 00 00 00
050: 00 00 00 00 00 00 C5 00 00 00 00 00 00 00 00 00
060: 00 00 D0 00 00 00 00 00 00 00 00 00 00 00 D2 00
070: 00 00 00 00 00 00 00 00 00 00 E0 00 00 00 00 00
080: 00 00 00 00 00 00 E9 00 00 00 00 00 00 00 00 00
090: 00 00 F1 00 00 00 00 00 00 00 00 00 00 00 F2 00
0A0: 00 00 00 00 00 00 00 00 00 00 F9 00 00 00 00 00
0B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 E8

 
05 __0 __0 __0 000000000000 Accumulated Runtime Bad Blocks

I've seen this before. It appears that Windows has recognised that the normalised value of the Reallocated Sector Count is sitting at the same level as the threshold, namely 0. This would normally indicate a failure. However, this stupid SSD firmware departs from the accepted norm and instead reports the raw number of bad blocks in the Current value. A good SSD would normally report 100 for this value.

In short, Windows is mistaken, but it's the fault of the SSD, not Microsoft.

At least that's how it appears to me.
 
Solution
Here is the SMART report for an OCZ Vertex 450 (128GB):

http://webcache.googleusercontent.com/search?strip=1&q=cache:http://sourceforge.net/p/smartmontools/mailman/message/31616526/

It's Firmware Version is 1.0.

It also has a 0 value for attribute 5.

However, it's raw values all make sense whereas the SSD in this thread doesn't make any sense at all, at least not to me.

Power On Hours : 0 hours
Power On Count : -1030048701
Host Reads : 701609633 GB
Host Writes : 1396218853 GB
NAND Writes : 1225723590 GB

If this were my drive, I would watch the POH count and see how it changes after 1 hour, 1 minute, 1 second, etc.

I would also write a 1GB file to the drive and see how the Total Host Writes is affected.
 

Qman87765

Honorable
Aug 2, 2014
18
0
10,510

I copied an 8GB file over to the drive, and the Total Host Writes value increased from 1396218863 to 1396218871. power on hours value hasn't changed since I downloaded CrystalDiskInfo.