Computer Crashes When Playing Hardware Intensive Games

ak47_mojo

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Aug 3, 2014
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Windows 7 Ultimate 64bit
AMD FX-8350
Asus AMD Radeon R9 280X DirectCU II
Asus M5A97 LE R2.0
Zalman Z12 Plus Midi Tower (5 case fans)
Aerocool Strike-X 800W
TeamGroup Elite Black 8GB (2x4GB) DDR3 PC3-12800C11 1600MHz Dual Channel

(I think that's everything)


Hello all,

As the title suggests, my new build crashes when playing hardware intensive games. I started off with an Asus AMD Radeon R9 270X and every game I had ran smoothly.

I then upgraded to a 280x model which was when problems began. I could play games like Rome Total War (1) perfectly fine, but after 10-30 minutes the display drivers would crash, the sound would continue for 2 seconds then block onto a loop. The computer would then be unresponsive. The computer would not bluescreen, but the monitor acts as if there was no imput.

I ran driver sweeper to remove the previous drivers, after looking at another thread on here, to no avail.

I downloaded MSI Afterburner, only to monitor temps and control fan speeds, and the temp of the GPU, under load, typically never goes over 75 degrees C.

Today I downloaded and installed 'AMD Chipset Driver V8.0.877.0' from the Asus website, the problem still persists but now the sound completely stops at the same time as the display.

I'm at my wits end now, so if anyone could help me out, that'll be grand.

Many thanks in advance.
 

ak47_mojo

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Aug 3, 2014
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@Littlesackninja: Contacted them today, there's still 2 years of warranty. Had the PSU 4 months.

@Jay: I've downclocked the card with MSI Afterburner with no change. The drivers are up to date.
 

Littlesackninja

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Jun 15, 2014
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Yes, Get a new card under warranty, The card is probably a faulty one that isnt up to scratch, The manufactures dont perform many tests on them, If that doesnt solve it then it is probably a psu problem.
 

R_K

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Jul 22, 2014
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I Would like to know the CPU voltage ...
I had an similar problem with that CPU .... Atlast it seemed that the voltage of the Cpu was high ... I lowered the Cpu Core voltage to around 1.26 ... and disabled the Turbo Frequency.... did the trick
 

Gaidax

Distinguished
Get a replacement card, PSU is fine. It's not omgh top tier PSU, but it's actually pretty decent.

Don't waste your time with digging card voltage and so on, it should work plug and play with installed drivers proper and it doesn't, so not your problem.
 

luke1078

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May 13, 2014
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I'm having this problem, I fixed it by putting the power consumption to -15 or -20 and it stabilizes,my graphics card is Sappbire 7970 Vapor-X Ghz Edition and my PSU is also cheap,I think your graphics card could be putting to much strain on the 12v rails.

Try run a high end game with the power consumption on -5, -10, -15 or -20 to see if that fixes the problem for now.

I gotta upgrade my PSU because I was using a 8 Pin molex adapter for my GPU and that doesn't supply enough power to run my card. My PSU does provide a 6 pin and a 8 pin (8 pin works fine but the 6 pin won't supply enough power to the 8 pin if I plug it in)
 

Mahisse

Distinguished


According to the manufacture's website his PSU should provide 65 amps on the 12v rail, which should be more than enough (provided that the psu is not faulty of course)
 


Voltage regulation, ripple, noise, quality of components used, etc
 

luke1078

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May 13, 2014
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Ahh yes I see but I think he should try it anyway to see if it works.