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Dual monitors for an AMD A-8 3850 /w Radeon HD 6550D?? Only one screen works.

Tags:
  • External Monitor
  • Dual Monitors
  • AMD
  • Graphics
  • Monitors
  • Radeon
Last response: in Graphics & Displays
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August 3, 2014 3:30:38 PM

I have one VGA, one DVI and one HDMI connection. My friend who built this for me said he intended a dual Monitor set up but we are a bit stuck.

I have searched through different forums and discussions and found only that "it may be buggy" as the best answer. While I suppose you all may second that conclusion I would like to see if you might discover anything different.

My monitor drivers and display adapter drivers are up to date. However, if I turn on the computer with two monitors plugged in then the lowest level cable, DVI > VGA, will be the only monitor that works.

Thanks in advance!

More about : dual monitors amd 3850 radeon 6550d screen works

a b C Monitor
August 4, 2014 7:39:11 AM

Considering the specs of the graphic card these are very low and may not support dual screen. But i think you should be able to run them. Can you get another monitor that doesn't require adapter and can you try DVI and HDMI cable and see if you are able to get dual screen.
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August 4, 2014 3:48:35 PM

goku1234567890 said:
Considering the specs of the graphic card these are very low and may not support dual screen. But i think you should be able to run them. Can you get another monitor that doesn't require adapter and can you try DVI and HDMI cable and see if you are able to get dual screen.


Thank you so much for the quick response Kakarot!

However, I previously owned a monitor that allowed HDMI, DVI and VGA. Every combination of dual input I attempted showed the same results -- only one monitor would operate and it would be the lesser of the two inputs. I even bought a VGA to DVI cable and tried HDMI + [VGA>>DVI]... hah

Do you think you could recommend a different graphics card for me? Do you think that may solve my one-monitor-at-a-time problem? I use said computer for video editing and having only a single monitor operating is proving to be a bit strenuous as I constantly need multiple windows open and for them to be as large as possible.

Thanks again!
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a b C Monitor
August 4, 2014 3:54:26 PM

There may be one other thing we can try before go buying another graphic card. Can you open AMD CCC and see if the two of the monitors are detected or not? And check the whole catalyst control center if there is an option to enable dual screen. It is just that sometimes they are disabled by default.
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August 4, 2014 6:52:07 PM

goku1234567890 said:
There may be one other thing we can try before go buying another graphic card. Can you open AMD CCC and see if the two of the monitors are detected or not? And check the whole catalyst control center if there is an option to enable dual screen. It is just that sometimes they are disabled by default.


That was an interesting idea to check the AMD CCC, but it unfortunately did not work. Even if I manually "force" my desktop to extend its display by using 'WindowsKey+P' there is no effect. The same with the Screen Resolution settings. In fact, it is as if the computer can only read a single display/monitor input at a time because I only seem to be able to have a single monitor identified at once.

I found the case to my MOBO and it is a ASRock A75 Pro4. I dont know if this last piece of information helps, but it is about all I can offer outside of asking if you suspect that I may simply need a new graphics card. I'm a bit confused by what crossfire means and if its even worth it or, but I wouldnt mind paying a bit and salvaging this computer for a couple more years if I can use two monitors with it.

Thanks again Goku.
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a b C Monitor
August 5, 2014 12:13:58 AM

Then i suspect you need a new graphic card. See when you use 2 screens the graphic card is stressed as it needs to process double of anything, that means double the pixels, double the details and that card has only 512 mb memory so that's why i thought it may not support dual screen and i was right. Mainly 2 GB DDR3 or 1 GB DDR5 is what i atleast recommend for dual screen setup.
Could you tell me your budget and the model of the power supply so that i can suggest a good card?
And i am glad to help you no prob.
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August 5, 2014 7:37:46 AM


goku1234567890 said:
Then i suspect you need a new graphic card. See when you use 2 screens the graphic card is stressed as it needs to process double of anything, that means double the pixels, double the details and that card has only 512 mb memory so that's why i thought it may not support dual screen and i was right. Mainly 2 GB DDR3 or 1 GB DDR5 is what i atleast recommend for dual screen setup.
Could you tell me your budget and the model of the power supply so that i can suggest a good card?
And i am glad to help you no prob.


Hey Goku,

My power supply is a XFX Pro550W. The Part Number is: P1-5502-xxb9

I would be willing to spend around $100-150 on an additional/ new graphics card to ameliorate my machine. Just to reiterate My main concern is optimal performance with (CS6) Premiere Production, rather than achieving Ultra settings on games.

Lastly, this may make you laugh, or face palm, but I have 32gb of "RipjawsX" DDR3 RAM. My OS is Windows 7 Professional...

Thank you so much! I don't know if you need any video edited... but let me know if you do
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a b C Monitor
August 5, 2014 9:00:46 AM

Hey, journalist

Damn that is a nice power supply. Hmm i am confused between whether to suggest you r7 260x as it will come in your budget and will be good for video editing or should i suggest you r9 270 which is for 180$ on newegg but will be fully utilized by the apu and also help you in the editing alot (you will never see back to r7 260). Think you can dump a few of those Ram and get 30$ more for r9 270?

Those are nice Ram and will sell for atleast 20$ and i am guarantee you that whatever work you do with 32 gb ram you will not see any lack with 16 gb. And you will be set for r9 270.

And as far as video editing is concerned i don't do much of it to be honest just make game trailers and edit some songs for which i use Camtasia Studio. It is a great tool for small video editing i never tried adobe's. But i will be sure to contact you if i need any big editing.
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August 5, 2014 11:31:49 AM

goku1234567890 said:
Hey, journalist

Damn that is a nice power supply. Hmm i am confused between whether to suggest you r7 260x as it will come in your budget and will be good for video editing or should i suggest you r9 270 which is for 180$ on newegg but will be fully utilized by the apu and also help you in the editing alot (you will never see back to r7 260). Think you can dump a few of those Ram and get 30$ more for r9 270?

Those are nice Ram and will sell for atleast 20$ and i am guarantee you that whatever work you do with 32 gb ram you will not see any lack with 16 gb. And you will be set for r9 270.

And as far as video editing is concerned i don't do much of it to be honest just make game trailers and edit some songs for which i use Camtasia Studio. It is a great tool for small video editing i never tried adobe's. But i will be sure to contact you if i need any big editing.


Hey hey hey,

Very interesting. I am willing to save up and reach for a better card if you suspect it would make a noticeable difference in performance and so the r9 looks very favorable.

My only question at this point is that the specs on the back of the motherboard box (A75 Pro4) state that the PCIe slots are for 2.0 inputs x16. I see that both the r7 and r9 cards are PCIe 3.0. Am I wrong worrying that a 2.0 slot on the motherboard will be incompatible with the PCIe 3.0 that your recommended cards utilize?

Also, I pick up from your most recent post that only half of my 32 gb memory is being utilized and that you recommend selling the second half of it?

Lastly, ultimately it appears that I will be taking your advice and purchasing a new card, however, does this mean that I am replacing my current card, or would I be simply be using an unused PCIe slot?

Thanks so much for the charity advice you have given me Goku. This is my first time using TomsHW and I am getting a very good impression from the community!


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a b C Monitor
August 5, 2014 12:05:23 PM

So let's start with your first question: No, there will be no incompatibility. Take it like that 2.0 is faster and 3.0 is umm you can say a little faster. Take my example I am using R7 250 a 3.0 pci-e card on 1.0 pci-e slot. And my card works just fine. hell i have played battlefield 4 on 30 fps and many other games. So i can guarantee that you will not see any incompatibility whatsoever. And for the speed you won't notice much difference between 2.0 and 3.0.

And as for your second question. You got 32 GB ram and yes it will not be fully utilized since no application i have seen nor any game i have that uses full 16 GB, 32 GB is like totally another story it will take years for games and programs to reach that far. Even Watch Dogs doesn't use that much Ram. So what i am telling you that you are trying to fill a cup that is already filled to the neck. And from my perspective 16 GB is too much i usually recommend 8 Gb but since you do video editing so you might as well keep 16 GB and sell 32 GB that much Ram is totally useless from my perspective and can be sold to buy your new graphic card.

And for your third question. You will be simply be using a unused pci-e slot and you will not be replacing the motherboard's integrated card. And the reason i suggest you the amd card is that first of all you have the amd processor so that means nvidia card could work but you will be seeing problems, few problems installing the drivers since your processor is an APU that requires amd drivers and when you install nvidia drivers it will ask you to uninstall the amd drivers and second of all you can crossfire the apu graphic card means hd 6550D with your r9 270 or r7 260 to give boosted performance. But knowing hd 6550D is not a great card so don't expect too much of a boost. you will get like 5 to 10 fps boost.

And as far as the advice is concerned we are here to give advice and glad you enjoyed it here. Hope you understood my essay above, if don't ask without hesitation i will further provide you with more knowledge. And if you have asked here before building your PC i am sure people here would have provided with much better build and you might have saved a couple of bucks too. But since you have build it there are no worries. I am just saying that 32 gb ram is overkill and selling it would only give you the half price even if they are new.
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August 5, 2014 3:11:26 PM

Goku,

Woah, this has been a really great learning experience -- especially for visual learner who is inching away at their A+ -- hah.

I will order the r9 270 within the next few days and they will have you to thank.

My final question is if you may recommend a manufacturer for this particular card. I noticed that typing r9 270 into new egg gives me a results page that includes dozens of very similar, or seemingly identical, items to my unwashed eyes. I apologize in advance if links to different vendors are not allowed or are discouraged.

I dont see a formatting option here, otherwise I would put these links into an HTML <a href="www.google.com"> Google </a> style.

Example #1 http://www.newegg.com/Product/Product.aspx?gclid=CjwKEA...

Example #2 http://www.tigerdirect.com/applications/searchtools/ite...

Example #3 http://www.newegg.com/Product/Product.aspx?gclid=CjwKEA...
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a b C Monitor
August 6, 2014 3:47:08 AM

Oh sorry it was my mistake that i didn't suggested a brand. MSI provides best card after that ASUS and after that all the others. Here you go: http://www.newegg.com/Product/Product.aspx?Item=N82E168.... And another thing if you are looking for msi cards than be sure to see if they have twin frozr. Twin frozr provide more cooling, less fan noise and low temperature. And glad you are enjoying it here. Basically to tell you the truth i was once complete out of knowledge bout computers but i started out here reading threads and all the forum and i am here helping you.
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