- Aug 3, 2014
- 20
- 0
- 4,510
I apologize if similar issue has been answered but I couldn't find the same thing in a search. Also not sure if this is the right forum either. Thanks in advance for all advice.
HP Pavilion p7-1420t PC
Intel Core i5-3330 3.0G 6M 77W CPU
6GB DDR3-1600 DIMM (4+2) RAM
Intel HD Graphics (Sandy Bridge)
Window 8.1 64-bit
purchased 12/12
My 12-yr old son reported that computer would not start while I was traveling last week. The computer is shut down every night. On Wednesday, a black screen with blue HP logo was as far as it would get during startup. I looked at it today. The computer powers up and the hard drive spins for about 1 second with the yellow hard drive light illuminated then fading. The fans continue to run. The wired keyboard does not seem to have power as no key lock lights illuminate. I tried all USB ports. I tried start up with the F8 and esc keys pressed independtly and together, anyway, with no effect. I also tried a wireless keyboard in all USB ports with no effect either. The keybords work when attached to a laptop. The HP logo comes up instantly as the computer is powered up but that is the extent of the startup. The monitor is a lenovo so its not the monitor screen. I have an image of the screen if there is a way to post it. This computer has given us no problems other than being 8 OS...lol. It has never blue screened. I have Norton 360 which runs every 3 days because of the kids using it while I travel and I run Windows Defender once monthly. There is no recent history of viruses or any application or other downloads or any external/internal component additions recently. All significant software is up to date.
Thank you
Moderator, should this be moved to Motherboards?
HP Pavilion p7-1420t PC
Intel Core i5-3330 3.0G 6M 77W CPU
6GB DDR3-1600 DIMM (4+2) RAM
Intel HD Graphics (Sandy Bridge)
Window 8.1 64-bit
purchased 12/12
My 12-yr old son reported that computer would not start while I was traveling last week. The computer is shut down every night. On Wednesday, a black screen with blue HP logo was as far as it would get during startup. I looked at it today. The computer powers up and the hard drive spins for about 1 second with the yellow hard drive light illuminated then fading. The fans continue to run. The wired keyboard does not seem to have power as no key lock lights illuminate. I tried all USB ports. I tried start up with the F8 and esc keys pressed independtly and together, anyway, with no effect. I also tried a wireless keyboard in all USB ports with no effect either. The keybords work when attached to a laptop. The HP logo comes up instantly as the computer is powered up but that is the extent of the startup. The monitor is a lenovo so its not the monitor screen. I have an image of the screen if there is a way to post it. This computer has given us no problems other than being 8 OS...lol. It has never blue screened. I have Norton 360 which runs every 3 days because of the kids using it while I travel and I run Windows Defender once monthly. There is no recent history of viruses or any application or other downloads or any external/internal component additions recently. All significant software is up to date.
Thank you
Moderator, should this be moved to Motherboards?
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