Brand New PC Starting/Running Slow

Angel White

Reputable
Aug 4, 2014
4
0
4,510
Hi. I recently purchased a new PC 3 days ago. It ran smooth the first day. Since, it has started slow, taking 3-5 minutes to get to the log in window and then a few to start up windows. Also, when opening the browser is lagging,hanging. the spinning circle at the top goes on for about 2-3 minutes before responding and opening the page. This happens with any page, especially after i first start up the pc. After a while it starts to run better, but then some pages it just takes forever to load.

Some of the games (apps) that came with the computer froze completely, i had to 'end the process' and the screen never came back, i ended up restarting windows. Maybe you have to have a certain software added on to run these apps.

When i uninstalled a program i didn't want, it had me restart the computer but wouldn't come back after i logged back on to windows. Almost like it froze. I had to hit the Task Manager, and then it finally brought up my desktop. (hope this all makes sense). Thank You so much in advance!

HP 19 All-in-one Desk top / Windows 8.1
Chrome
 

misfitkid86

Distinguished
May 23, 2012
709
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19,060
yeah you got a lemon. i would agree that you should get a refund and build your own, though if that's out of the question than i would say go get something from asus, msi, or lenovo if you want more reliability, hp as of late has proven less than top quality.
 

Angel White

Reputable
Aug 4, 2014
4
0
4,510
hi. lol sorry didnt see this last reply.

anyway, i took the system back and got a different regular one. i called my tech guy and he said not to get those "all-in-one" systems since they are fairly new and still have plenty of bugs. so, i got a tower and monitor(separate). i paid about the same price if you add both the tower and monitor as i did the all-in-one system. roughly around $360. i dont really care to spend so much on a pc when i have other more important hobbies that are way more expensive. anyway thats the gist of it. This one runs a lot smoother, as i would expect from a new system. no lag at all except for internet issues. its just an HP Pavilion, nothing too elaborate, but gets me online. tho i am having an issue that just came up last night with videos playing. i guess i should make a new thread for that though, thanks for all the support here. :)