Does this problem only exist with the single game? If so, I would suggest uninstalling the game completely, running a registry cleaner (like CCLeaner) to remove all vestiges of the game, and then reinstalling.
We can't help with bypassing parental controls (or security measures) as we have no means to verify your permission to make the changes associated with this problem. You should also consider asking this question at the game's support forum site.
BTW, are you playing via Steam?