Huge internet problems. Suddenly started last few days?!

njbrox

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Aug 4, 2014
2
0
4,510
My internet was at its usual poor performance up till a few days ago, but now it is just terrible. I took out all of the phones and filters and just left the filter with the router connected. I tried 3 different filters and the performance was the same apart from one which just didnt work at all, so I discarded it. One phone was plugged in with no filter, but with this device removed the problems persist.

Getting very high ping. Anyone know how to interpret this ping plotter graph? Am i right in thinking that the fact hop1 has a low latency means my house/setup is OK and it is the ISP that has a problem?

Thanks

pp_zps2905b779.png
 

njbrox

Reputable
Aug 4, 2014
2
0
4,510
Also, once I reboot the router, ping is about 25-30 which is obviously fine, but as soon as I load a webpage or use skype it spikes up to 1k and remains very high after that, even when idle.