Hi All,
I am having a problem with an office network.
The set up is a large data network, over 100 devices
The data system is wired in Cat5
The central switch is a Cisco 48 Port Gigabit Switch, POE, linked with Fibre optic to another 24 Port Switch
Then there are 2 more outlying switches, a cisco 10 port gigabit and a 10 Port cisco POE switch for telephone system
The Wifi is all Apple Wifi points - 11 of them I think
Control system is Savant - 14 iOS devices on wifi
Internet is Fibre via Cisco Router
Mostly internet works fast and very well
2 Symptoms occur, and I think they are related:
1) Wifi drops off iPads - occasionally - so in a week one or 2 iPads will just have lost their wifi connection
Turning wifi on and off usually sorts it out, sometimes the iPad needs a re-boot.
2) The network seems like its "ceased up" or flooded with info, so the webpage will time out, then work fine when you re-try
The telephones give awful sound quality
The VPN cannot log in
Very occasionally we get IP conflict message - even though there really isn't one.
This all seems to point to the system getting its knickers in a twist - like when a program isn't working on your laptop and everything runs soooo slooowly....
And then half an hour later everything will be fine and dandy
These strange anomalies occur every 2-3 days, quite often at 3am, but also at other times, and not related to when people are using the system much.
We've changed the router, the wifi points, nearly all the switches, and it continues to dog us.
Does anyone know what might be causing the problem?
I am having a problem with an office network.
The set up is a large data network, over 100 devices
The data system is wired in Cat5
The central switch is a Cisco 48 Port Gigabit Switch, POE, linked with Fibre optic to another 24 Port Switch
Then there are 2 more outlying switches, a cisco 10 port gigabit and a 10 Port cisco POE switch for telephone system
The Wifi is all Apple Wifi points - 11 of them I think
Control system is Savant - 14 iOS devices on wifi
Internet is Fibre via Cisco Router
Mostly internet works fast and very well
2 Symptoms occur, and I think they are related:
1) Wifi drops off iPads - occasionally - so in a week one or 2 iPads will just have lost their wifi connection
Turning wifi on and off usually sorts it out, sometimes the iPad needs a re-boot.
2) The network seems like its "ceased up" or flooded with info, so the webpage will time out, then work fine when you re-try
The telephones give awful sound quality
The VPN cannot log in
Very occasionally we get IP conflict message - even though there really isn't one.
This all seems to point to the system getting its knickers in a twist - like when a program isn't working on your laptop and everything runs soooo slooowly....
And then half an hour later everything will be fine and dandy
These strange anomalies occur every 2-3 days, quite often at 3am, but also at other times, and not related to when people are using the system much.
We've changed the router, the wifi points, nearly all the switches, and it continues to dog us.
Does anyone know what might be causing the problem?