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Windows 8.1 limited connectivity issue - VERY strange. Desperate Student needing help

Last response: in Wireless Networking
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August 5, 2014 12:03:03 PM

My landlady has a wireless router for the entire complex, but it does not shoot a strong signal to where I am (about 40 feet from the router), so I brought an extender with me. It worked great last semester I was here. I used the weakish linksys (that's the router/ssid my landlady has) signal and boost it, THEN I create my own protected wifi. It's a great product. The brand is "Amped".

Anyways, everything worked fine. This time not so much. I got here Friday (8/1) night. My laptop tried to connect directly to the weakish signal and it did, but my computer said I had limited access. I was connected to linksys but had to Internet access. THEN I tried my tablet and phone. They both did the same thing as each other ... They kept trying to "obtain IP address" and never actually connected (which at least the laptop did). I ran the trouble shooter on the laptop and it keeps giving me the same errors: 1) linksys is set to connect to manually. 2) "Wi-Fi" doesn't have correct IP configuration and 3) a network cable is unplugged. I'll make a note about the second error. I tried to go up to the router and connect via ether net cable and it STILL said I had limited access. Then when I ran the troubleshooter, it said: "Ethernet" doesn't have correct IP configuration. I don't know what to do. It's weird that none of my devices can connect to the Internet here. Other people in the building connect fine. I simply can't, and it sucks.

I have made no major changes to any of my devices. I definitely have made no changes to the laptop (installed/Uninstalled programs), so idk what to do. Oh and it might be worth mentioning that the one thing all three devices had in common were that, back home, they were all connected wirelessly to xfinity Internet. Is it possible that by connecting to that Internet, some of my configurations were changed and I need to change them back? This is way beyond my tech knowledge so I figured I'd contact you guys.

I have some school stuff that stills needs sorting out and I need internet. Luckily I can go to campus and use the Internet there, but it's not ideal. Let me know your thoughts. By the way, my devices : PHONE) Samsung Galaxy S4, Android 4.2.2 (I think), TABLET) Samsung Galaxy Note 10.1 running Android (not sure which version), and LAPTOP) HP running Windows 8.1. Thanks so much. I hope to hear from you. Hopefully this is fixable. I searched and searched online for help when I managed to get a bit of a signal, but after days of trying, I give up. Thanks for the help. I appreciate it more than you know.
August 5, 2014 12:12:10 PM

Sounds like the router needs to be reset... did you try that? It sounds like it has run out of IP addresses to lease, which a reboot should solve.

You might want to request to the landlord that they get a better router that is meant for more users than your average home router.
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August 5, 2014 1:14:35 PM

g90814 said:
Sounds like the router needs to be reset... did you try that? It sounds like it has run out of IP addresses to lease, which a reboot should solve.

You might want to request to the landlord that they get a better router that is meant for more users than your average home router.


I live in Grenada. Requesting a better router is a loooong shot haha. I am most definitely willing to donate a router to her. She has been fantastic during my studies here. But on to the resetting of the router...

I have already turned it off and on. What other way should I reset it? Do I need to ask my landlady for direct access to the router then?

Thanks so much for taking the time to read about my problem.

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