K KGuerra Reputable Aug 6, 2014 2 0 4,510 Aug 6, 2014 #1 I have an external drive called WD passport. I receive an error everytime I try to unlock. I am using a new computer. It worked on my old computer. How do I fix this issue?
I have an external drive called WD passport. I receive an error everytime I try to unlock. I am using a new computer. It worked on my old computer. How do I fix this issue?
Someone Somewhere Titan Sep 23, 2012 22,291 8 84,965 Aug 6, 2014 #2 What error? What do you meant by 'unlock'? What software locked it? Upvote 0 Downvote
rgd1101 Don't Moderator Nov 7, 2011 73,304 3,853 176,290 Aug 6, 2014 #3 is your old computer using win 7 too? did you goto WD website to get the latest software? Upvote 0 Downvote