Screen goes black no input half way through boot

MAReinhardt

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Aug 6, 2014
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Hello, I'm having this issue with my rig. It's happened to me before and I replaced the graphics card which fixed the problem. Now I'm wondering, since this is the 3rd time it has happened and the card doesn't seem to be bad (see details below), if it is some kind of software problem somewhere.

The issue is this: When the computer is working normally, the mother board POST screen splash only displays for about a second, then I hear a beep, then the computer would commence loading windows. Now, the post screen stays up for ~30 seconds like its stuck, then it beeps, then it goes into loading windows after another bit of a delay.

So problem #1 is slow startup/POST way out of the ordinary.

Secondly, during windows start up I see the 'starting windows' and the windows flag appear (Windows 7), but after a moment the screen goes black and the monitor acts as if there is no input. If I wait 30s to a minute or so, the screen comes back and I have my normal user log in screen. I am then able to log in to windows normally, and I do not appear to have any performance issues. I can go about my business, play games, etc as if nothing is wrong.

So problem #2 is loss of input after windows flag/before windows log in that returns after a time.

As I said I had this problem in the past. Before, I was using 2 older graphics cards that I had crossfired/SLI (can't remember which brand they were at the moment), but I suspected 1 of them went bad because it wasn't moving as much air through it as the other. When I removed the one I suspected was bad, the problem went away entirely. Then a couple months later, the problem returned and that is when I replaced the card with a new GTX 660 from best buy. That was about 15 months ago and everything has been fine since.

I have already tried uninstalling the card through the device manager and then reloading it next startup, deleting redownloading the card driver, updating the driver. I can get to safe mode after the slow POST and I don't get a loss of display input. I have windows update turned off because 1 time this issue happened was after windows update decided to update my card driver for me, but I was able to fix it (can't remember when this happened, if it was before or after the GTX 660 card was installed).

The only other piece of information I have is that the issue seemed to happen the first startup after a power outage. I'm on a good surge protector (I know still not 100%). Usually I shut the PC down everytime I'm done using it, but I haven't been using it a lot and my wife has been using it a lot more than me for work stuff the past few weeks so it is usually almost always on but logged of and in sleep mode. This is the state it was in when the power went out. Is it possible the power outage could have corrupted some other driver or maybe the motherboard bios or something that is causing this? I noticed in the device manager that I also have a USB driver with a yellow exclamation point that I don't remember seeing before. My MOBO does not have on board graphics so there is not a competing driver problem.

I'm at a loss for what to do right now, and I would rather not replace the graphics card again if I can fix the problem because as I said the computer seems to work just fine once it finally starts up and gets into windows. It seems like its more of a driver loading problem. I greatly appreciate any suggestions to try to fix the problem.

Thanks!
 
Solution
You should go into your bios and check a few things there then.
The first thing to look at is the cpu, that it is running at the right voltage, speed, and bus speed.

If you have an Amd based cpu check that the HT multiplier is set to x5 .
And confirm that the memory is running at the right rated speed reported in the bios along with the correct timing values. and voltage for the memory. Check what mode the memory is in. if you have two sticks in dimm a1 and dimm b1 of the board if it has four memory slots make sure the memory mode is set to dual channel.

If you wish turn off any halt state settings with amd cpus, or cool and quiet, and set manual settings. If a Intel cpu disable speed stepping and set it to high performance.

Turn off...
You should go into your bios and check a few things there then.
The first thing to look at is the cpu, that it is running at the right voltage, speed, and bus speed.

If you have an Amd based cpu check that the HT multiplier is set to x5 .
And confirm that the memory is running at the right rated speed reported in the bios along with the correct timing values. and voltage for the memory. Check what mode the memory is in. if you have two sticks in dimm a1 and dimm b1 of the board if it has four memory slots make sure the memory mode is set to dual channel.

If you wish turn off any halt state settings with amd cpus, or cool and quiet, and set manual settings. If a Intel cpu disable speed stepping and set it to high performance.

Turn off any ports in the bios you never use.
For example if you do not have any IDE based cd or HD then turn the interface off.
Also turn off thinhs like serial ports, and parallel ports or game ports.
If they are never used.

To do with Usb you may have 1.0 2.0 or 3.0 ports depending on the age of the mobo.
Make sure usb 2,0 mode is enabled.
Check also what the speed of your Pci-e card slot of the board is running at x8 or 16 is fine but x2 or x4 mode will choke the 660 card.
You should save the settings before exiting the bios.

Shut down the system and take the 660 card out, give it a good look over, and check to see it does not have dust build up at the front edge of the heat sink blocking cooling.
If air flow is restricted the card will heat up rapidly.
The down side of this is the card down clocks its core frequency of the Gpu down as a form of managing heat.
And can be the cause of why it takes so long to load or get a video signal.

check for dust buildup between the cpu fan and the cooling fins of the heat sink again this forces the cpu to down clock in speed or Mhz to reduce heat generated if the airflow is not sufficient always check your temps.
Give it a good dusting if you have never done it since you built the system or bought it.

Once you have checked all of that.
Once in windows go to your control panel and power scheme settings.
As a test set everything to high.
And for the monitor tell it never to sleep or suspend.

You should check for bios updates for your board because there may be a known problem with hardware that a new bios firmware may fix, including more support for models of cpu.

Now your last thing, depending on the age of the system, and the brand or quality of the power supply.
A bad power supply that fluctuates, because its cheap and a few years old starts to exibit what you are seeing.
If it is and it starves the 660 card due to it. It will slow the system down.
Because its struggling for power.
You see the usb could have a yellow exclamation also because of a power issue for example the 5v+ feed from the Psu is too low or unstable.



 
Solution