I saw the exact problem as mine on 6/3/13, with no answer. When I move the notebook to another person or put it down, without closing it, it announces it is shutting down and does so. If I am quick enough, I can tell it to cancel and it does, but usually I'm not seeing that screen as I am moving it. It only started this a year or more after I purchased it.
acer aspire one shuts down when moved
- Thread starter kayjones
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nubbsauce
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This seems to be a common issue with those. All of which seem to be unsolved as well. But I may have a solution.
First, you need to establish if you are actually having a hardware fault.
-If you go to the BIOS before you go into windows, by usually hitting "F2", just load it up and sit there with it on that BIOS screen.
-Try to replicate your issue while in the BIOS, if it happens, your chances of it being a Hardware fault just increased tremendously.
Let me know the outcome of this first before we continue.
First, you need to establish if you are actually having a hardware fault.
-If you go to the BIOS before you go into windows, by usually hitting "F2", just load it up and sit there with it on that BIOS screen.
-Try to replicate your issue while in the BIOS, if it happens, your chances of it being a Hardware fault just increased tremendously.
Let me know the outcome of this first before we continue.
I will add some information to my original issue. I had had problems, perhaps with overheating, but I cleaned out vents, checked temps, updated bios, and that issue seems to have been corrected. I have been checking temperature and I do not feel this isnow a heat issue. With that issue it shut down with no warning; now I get a warning an an opportunity to cancel shut-down - if I'm quick enough.
Thanks for any help you can give me.
Thanks for any help you can give me.
I went to the BIOS and shook the notebook - vigorously - and it did not shut down. This problem doesn't happen every time it's moved - often when I'm handing it to my husband to show him something on the screen - but enough to be frustrating. As a rule, I either shut it down or close the case, which suspends it, before I put it down and there is no problem then.
nubbsauce
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Well at least it's not a hardware issue for the most part.
Ok what OS are you using, XP or 7? I know the aspires had a few OS options. I may have to have you turn off your automatic restarts/shutdowns for System Errors to go down my process of elimination list haha. All I need is the OS and we can go further.
Ok what OS are you using, XP or 7? I know the aspires had a few OS options. I may have to have you turn off your automatic restarts/shutdowns for System Errors to go down my process of elimination list haha. All I need is the OS and we can go further.
nubbsauce
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Well for windows 7. Let's start by doing this and then doing a process of elimination.
1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears.
2. Use the arrow keys to choose Disable Automatic Restart on System Failure in Windows Advanced Options menu appears, and then press ENTER.
By disabling this, it should stop random restarts/shutdowns. But we will see if your problem persists after this change.
1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears.
2. Use the arrow keys to choose Disable Automatic Restart on System Failure in Windows Advanced Options menu appears, and then press ENTER.
By disabling this, it should stop random restarts/shutdowns. But we will see if your problem persists after this change.
With the automatic restart disabled, it closed down again. Next step?
Whoops! I tried again to replicate the shut down, while I was in the BIOS. This time, rather than shaking it, I set it down on the table beside me and two times out of three it shut down. Does that say it's a hardware issue? If so, what do I do now. It's out of waranty.
Whoops! I tried again to replicate the shut down, while I was in the BIOS. This time, rather than shaking it, I set it down on the table beside me and two times out of three it shut down. Does that say it's a hardware issue? If so, what do I do now. It's out of waranty.
nubbsauce
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Oh? Well from what I've been reading, it is a hardware related issue. But there are a few more things we can try to find a solution.
1. On the bottom of your laptop, you should see a raised circle part near the middle. What you need to do is tap on that with a battery or a back of a screwdriver lightly in the middle and around the edges. Then you need compressed air or a dust off spray can and do light bursts into the intake slots on the bottom front and side. This clears any dust sticking to the cpu fan. Boot up and see if it happens again, if it does, lets move on to number 2.
2. You can try a "Capacitor Clear". For this, you just need to detach the battery from the laptop and then hold the power button for about 30 seconds. Once done, put the battery back in without the AC adapter and boot up. If it happens, try booting up with the AC adapter plugged in.
If both of these fail, I am at a loss to what else we can do. The only thing I would recommend at that point is to find another laptop. I wouldn't recommend Acer for anything really. I have had nothing but issues with their products. Asus makes very nice products and aren't very expensive.
Keep me updated.
Thanks so much for your help. Having tried everything, even tightening the screws on the case (which was recommended for another model) I'll be looking at an Asus - or just not moving the notebook without closing it first!
But I appreciate the time you spent on this.
But I appreciate the time you spent on this.
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