Mobogenie Virus can't get rid of it

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moose907

Reputable
Aug 6, 2014
6
0
4,510
My wife's laptop has this virus and I can't get rid of it.I ran a avast boot scan and it shows its there but it can't get rid of it.Someone plugged a phone or ipod that gave it to it .Help please
 
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M

moose907

Reputable
Aug 6, 2014
6
0
4,510

I should have added it has my internet shut down .The PC shows its connected but it cant bring up the internet .Thanks

 
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nubbsauce

nubbsauce

Reputable
Jun 6, 2014
238
0
4,760
Should have added that haha. But it's fine, if anything it makes your life a little easier with removal. You need to have a USB Flashdrive and be able to download the latest Malwarebytes from https://www.malwarebytes.org/

-Once you have it, bring it over to that infected computer and install it. If you are not able to, reboot and then go into safe mode and attempt to install again. (Make sure to use the free trial of pro to protect you for another 14 days)
-In either situation, run the scanner and let it sit.
-It should find that little ah heck and remove it. Now if you're in normal boot mode and when you're trying to remove it and it Bluescreens you, you MUST boot in safe mode to remove it. (It doesn't like that you're trying to get rid of it)

Let me know when you get that installed.

Thanks,
Nub
 
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M

moose907

Reputable
Aug 6, 2014
6
0
4,510
So I did everything suggested,malwarebytes found some things on it but not the Mobogenie V. I ran free Hitmann and it found a lot more but wanted me to pay a register to to get rid of what it found, sounds like a gimmick to me IMO.I found a form that listed several things to run and get rid of it and at the end it says that their is no Malware or V on it.I did get the internet back with the help of someone else whom wanted 250.00 to get rid of the V.To make a long story short if I run a boot scan with Avast it shows the V is still their and I can run it back to back and it still shows it ?
 
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M

moose907

Reputable
Aug 6, 2014
6
0
4,510


Yes Avast for some reason can't get rid of it.
 
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M

moose907

Reputable
Aug 6, 2014
6
0
4,510




Haven't tried that but I will and let you no what happens.

 
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