Graphics Card Dead? (No display outside of safe mode.)

Panic The Fox

Reputable
Aug 7, 2014
4
0
4,510
Up until now, my graphics card, a Sapphire HD 6870 (No tweaking) has been running normally. I've had this card for years and spent 200$ on it, so it was a good investment. Unfortunately, I think it may have died on me.
Last night I was playing Gmod (TTT) with some friends and out of nowhere this happened to my screen.
q3xRDDC.jpg


As you can see a portion of the right side of the screen got flipped over to the left. This has happened before on my old graphics card, an hd 4650. Naturally, I closed Gmod to check if it was just a problem with that program in particular, and found that the windows desktop was altered in the same fashion. I thought to myself that a restart was in order, and proceeded to do so.

Heres where the issue comes in. After restarting, I see the motherboards boot screen, and moving on see the "Starting Windows" screen without a hitch. Computer POSTs correctly. However, after that screen, the display seems to recognize that its moved on to something else, but it displays nothing. (What I mean by this is that the display recognizes a source, but all I see is black.)

I have currently tried to reinstall windows fresh on the hard disk (twice now) and reinstall the AMD Catalyst 14.4 drivers , and on a new windows installation, the 14.7 Beta drivers, but to no avail. The standard windows video drivers work, on windows and also in safe mode, however anything outside of that yields no results. I have tried removing the graphics card, cleaning the PCI-e slot with compressed air, and securely reseating the graphics card, but that did not help any.

Many posts that i've read on Toms Hardware and elsewhere suggest disabling the "Install AHCI drivers" option in advanced setup, however that does not exist in any of the AMD installers that i've tried. So i've come here, in need of some help, because the only other option i can think of is to buy a new Graphics card (which i was saving for anyway) but do not currently have enough to purchase. I have my eyes on a 760 or 770 from Asus but i'm not there yet. Any help so that i can squeeze a month or two of functionality before i can get the new card.

Thanks for all of your help,


Panic

Edit 1: Tried the card in a known good configuration (My brothers new pc) and the same problem occurred. Black screen after "Windows is starting" screen. After switching out the 6870 with his new r9 270x back to normal, his computer booted up normally. This makes me think that my card is just dead.
 

meat_loaf

Distinguished
Oct 20, 2011
650
0
19,360


No worries Panic. I also have an AMD card from XFX 6870 before that did the exact same thing once in awhile when I play games. I have R9 270 right now and sometimes if I overclock too much and certain games don't like it, it does that to the screen. It usually fixes itself by restarting the computer.

So do you overclock? If you do that is possibilty with your gpu. Another issue could be graphics driver. I sometimes I have to reinstall catalyst to get things working again. Try going to AMD website download section and look for AMD clean uninstall. This program removes all registry and software related to the GPU and a fresh install usually fixes it.

It has nothing to do with AHCI mode. I use AHCI because of SSDs, and none of that crap is the issue. This is mainly your AMD catalyst and gpu itself being funny.
 

meat_loaf

Distinguished
Oct 20, 2011
650
0
19,360


Dust is rarely the issue. My old XFX 6870 had no dust and still does that. This is more gpu and driver problems itself.
 

Panic The Fox

Reputable
Aug 7, 2014
4
0
4,510


Thank you for responding!
I don't overclock, in fact, I can't with my card. Even when using Sapphire Trixx it states (Your card is in ULPS mode, to overclock you must disable this) and then a disclaimer about if i disable it that it would cause instability, so i never messed with it.

Last night I took my card and put it into my brothers computer (He recently got a new one with a r9 270x) and the exact same thing happened. I can see the bios startup screen, and "Windows is starting" but after that the screen goes blank.

Also, the picture above is not the main problem. It was a precursor to the main problem. After that happened I restarted (Like all computer enthusiasts know to do :p) and then while in windows my screen went black. After that, every restart wouldn't bring any picture and would just be black. Again, I could access picture in safe mode but not with any kind of drivers for AMD enabled.
 

Panic The Fox

Reputable
Aug 7, 2014
4
0
4,510


I took a can of compressed air to it and cleaned it thoroughly. I also cleaned the PCI-e slot and reseated the card correctly.
 

meat_loaf

Distinguished
Oct 20, 2011
650
0
19,360


Sounds more like you are having issues with AMD catalyst display driver if you cannot get any picture with it. Have you tried reinstalling it and using AMD clean uninstall to remove all drivers? If you did that and the picture is still doing the same thing no display, this is a common problem that might be your windows OS being corrupted.

Windows OS is common to cause problems. So maybe you should think of reinstalling windows to see if it helps. If not then your gpu might be telling you its dying.
 

meat_loaf

Distinguished
Oct 20, 2011
650
0
19,360
This is why this forum is becoming unappreciative with people like you that don't respond as to whether you fix it or not. Truly ungrateful people when others is spending time trying to help you, and as a person that needs help dont even provide feedback.

Stinking people.