gigabyte z97mx gaming 5, new install, bios resetting constantly.

getit25 · Aug 7, 2014

my newly built computer is working fine except for the problem listed above. i can run it for hours then shut it down, turn it on the next day and there is no problems.

everytime i unplug my computer from the outlet or switch off the power supply (its a new build so spending a lot of time working inside of it) when i turn it on i get a messege that the bios has been reset and asking me to load optimized defaults, i lose any changes i made in the bios and the clock is always way off.

i did some reading around and this seems to occur to other people when their cmos battery goes bad, what are the chances a brand new mobo came with a bad battery?

junkeymonkey · Aug 7, 2014

bios battery dead or not working or set in its socket properly ????

getit25 · Aug 8, 2014

ive purchased a 3 pack of batterys, only tried one so far but problem still exists, unplugging my power cord, then starting up the bios is 'reset' everytime. i halso have the newest bios version and didnt seem to change anything. any other suggestions?

junkeymonkey · Aug 8, 2014

my buddy had a board that kinda did this asus sabertooth we never figured it out so he got a new board and put all the parts from off the sabertooth and it all worked fine so it was the board that was bad in some way

funny thing was if he removed the vid-card it would hold the bios but if he left the card in it would do like you say but the card on a new board did not do nothing but work fine with no issues so it was down to calling it a bad asus board

getit25 · Aug 8, 2014

something that kind of has me put of is i pulled up the supported memory list and the ram i bought isnt on there, dont know if that could cause the problem, ram im using is http://www.amazon.com/ADATA-USA-Series-1866MHZ-AX3U1866W8G10-DR/dp/B00F902MF2/ref=sr_1_8?ie=UTF8&qid=1407524700&sr=8-8&keywords=adata+xpg+v1

the 2400 1600 1300 etc etc versions all show on approved list but not the 1866's im using, just wondering if its for lack of updating the list or could actually be important

junkeymonkey · Aug 8, 2014

try this them shut it down remove the memory and vid-card and see if it still does it if it still resets the bios if it does then you know its not that if it don't then add one of the things at a time and retest

junkeymonkey · Aug 8, 2014

p.s don't fool around and let your rma time run out cause if it comes down to its a bad bios chip or something with the board you will want to resolve it with a exchange

junkeymonkey · Aug 8, 2014

is this you??

http://forums.tweaktown.com/gigabyte/58166-gigabyte-z97mx-gaming-5-bios-reset-problem-print.html

getit25 · Aug 8, 2014

wow, that is not me but identical problem, sucks must be a defect with the board

junkeymonkey · Aug 8, 2014

maybe -- these things get us now or later I got a vid card that was bad you got bios that's bad the next guy gets a bad psu these thing happen to us all all you can do is what you can and move on to better things

getit25 · Aug 9, 2014

the gigabyte support rep i have been in contact with says its possible the psu could be the problem claiming that since i only encounter the problem when i unplug from the wall or switch off the psu power is when the bios resets that the psu isnt 'holding its charge' is that even a real thing?
psu is a brand new corsair ax760. i contacted the reseller and they claim the turnaround process is 15-30 days for a replacement (lol, mexico) since the comp runs fine im just going to ride it out till an x99 matx comes out, just want to make sure the psu isnt a possible culprit and the gigabyte support rep is FOS

junkeymonkey · Aug 9, 2014

that should not affect the bios as long as the battery is good I got computers unplugged for weeks or longer and when I do use them it still has the same bios settings as when I last used it ..

funny thing is that my buddy I posted above with this also had a corsair hx 750 in his but it was put on the new board and did not have any issues on it

Dark Lord of Tech · Aug 9, 2014

What CPU do you have?

getit25 · Aug 9, 2014

i7-4790k

junkeymonkey · Aug 10, 2014

Intel Core i7-4790K 4.00GHz 8MB 350 MHz / 1250 MHz Haswell Refresh 22nm C0 88W 100 F4

with that chip your bios needs to be f4

http://www.gigabyte.com/support-downloads/cpu-support-popup.aspx?pid=4968

getit25 · Aug 10, 2014

yea i updated f4 the first night of the build, problem existed when using the pre installed f2 version and using f4 version

junkeymonkey · Aug 10, 2014

ok just wanted to check you on that

gigabyte z97mx gaming 5, new install, bios resetting constantly.

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