Blue screen Sapphire R7 260x

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sebawarman

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Aug 3, 2014
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I just bought a Sapphire R7 260x video card, it has been 2 days and i got my first Blue screen ( i was watching youtube on full screen)

It shows that my ATIKMDAG.sys was causing the trouble. I did uninstall the driver and install it again and so far didnt have any trouble.

My pc specs:
MB: Asus M5A97 EVO
CPU: AMD Phenom II 2.7 GHz, 3.2 GHz turbo core
RAM: Vengence Corsair 4GB ddr3
Power: Sentey 650w plus 80 Solid power SDP650SS.

Like i said no problem but that 1 blue screen, is there any chance my RAM or CPU/MB/Power / are too old? i bought them at 2012.

I saw that lots of people with the R7 260x got blue screens or black monitors, should i flash my bios to a newer version? or just leave it there?

Oh and when i turn on the computer i see some white lines on the botom, i dont know if my graphics are broken or what.
 
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sebawarman

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Aug 3, 2014
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23u1u8m.jpg
here is the white lines photo.

---------------------
On Fri 08-08-2014 0:39:05 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x28ECE)
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: atikmdag.sys Advanced Micro Devices, Inc. CUSTOM_ERROR
---------------------
On Fri 08-08-2014 0:39:05 GMT your computer crashed
crash dump file: C:\Windows\Minidump\080714-23821-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x28ECE)
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: atikmdag.sys Advanced Micro Devices, Inc. CUSTOM_ERROR
................
Whocrashed shows me this 2 at the same time /moment of the Blue screen
IDK if it helps but i use only a HDMI conector from the video card to monitor.

 
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sebawarman

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Aug 3, 2014
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it just happened again, was playing a game and suddenly the computer freezes, the screen goes black and stays like that for many minutes, i had to restart and got no problem... but i dont know how to fix this random black screen, i dont know what can i do.



 
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sebawarman

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Aug 3, 2014
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how i can do that :(?
 
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goku1234567890

goku1234567890

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Download MSI AfterBurner and install it then open it and overclock the memory clock and core clock by 5MHz and 10 MHz. Don\t overclock too much else you card will be fried or will cause blue lines or tearing on the screen. Just overclock a little and try running the game and see if it helps. Also try underclocking instead of increasing the core and memory clock reduce it and see if it helps. But to me that seems like a bad graphic card.
 
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