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PSU Corsair RM650 exploded ?

Hello, i just bought and built a new computer about 3 months ago and everything was just fine until today, i was playing WoW using muy headphones and suddenly the volumen in my headphones went crazy high and distorded-like (i have an audiotechnica AD700x pair of headphones and i usually have the volumen around 10-13%, it seemed like the volumen changed to 100% and thats toó much with this headphones)) , because i was in the middle of a game i just alt+tabbed and tried to change the volume but couldnt ( 1% or 100% was the same) so i changed the sound device to my monitor that has speakers built-in and continued playing normally.
After like 5 minutes something exploded in the back of my PC and it turned off immediately, i unplugged everything and didn't attempt to turn it back on.
There was a smell coming from the psu like something burnt so i guess something insidee the psu exploded cause i dont see any apparent damage in the mobo nor the graphics card.
I dont know if the sound thing is related i just wanted to give as much information as i could, because like i already said everything is just 3 months old..and being a quality psu its just strange.
Do i need to replace the psu? Por what should i do.. Also the psu was really hot idk ir thats normal
12 answers Last reply Best Answer
More about psu corsair rm650 exploded
  1. Best answer
    Yes, you need to replace the PSU. Contact Corsair, let them know what happened and request an RMA (return of merchandise authorization). Hopefully it didn't do any permanent damage to your motherboard or other components.
  2. Oh god! Sounds indeed like the PSU has died.
    Try this to confirm this has happened and let me know how you go:
    https://www.youtube.com/watch?v=dyVkWznvDHQ&list=UU9Tn-atYOt8qZP-oqui7bhw
  3. qraC said:
    I dont know if the sound thing is related i just wanted to give as much information as i could, because like i already said everything is just 3 months old..and being a quality psu its just strange.


    It is a good power supply from a good manufacturer, but some percentage of every tech product will be faulty. Corsair offers good warranties and has extremely well-regarded customer service, and unless there's some other issue going on there's a good chance they'll replace the PSU for you.
  4. Thank you for your quick answers i sent the request for a RMA to Corsair hopefully they will replace the PSU and more importantly i just hope none of my other components is damaged...
  5. No worries friend, you're very welcome.
    They should be okay! If not, Corsair should replace everything that has been damaged for you. :)
  6. There is no question, corsair should replace it. Their product failed, and you didnt damage it. Corsair is great with their customer service, when my CX500 failed I got a replacement in 3 days!
    The components you just have to cross your fingers on, corsair has been known to replace damaged components from their products including their water coolers and PSUS.
  7. Thank you guys i really appreciate your quick answers, i was really worried about it because even if i don't have a superexpensive rig it's still not that cheap and i really worked hard to afford it. Anyways i'll let you know when Corsair answers my RMA request. Thank you again :)
  8. All good! Looking forward to hearing how it goes.
    Best of luck :)
  9. qraC said:
    Thank you guys i really appreciate your quick answers, i was really worried about it because even if i don't have a superexpensive rig it's still not that cheap and i really worked hard to afford it. Anyways i'll let you know when Corsair answers my RMA request. Thank you again :)


    If you can impress them with how frightening an experience that was (would have scared the crap out of me!), and how disappointed you are in their product, maybe you can guilt them into upgrading you to an AX-series unit.
  10. ^ Good idea! Haha.
    The RM series have cheap capacitors, if you can get a free upgrade that'd be great.
  11. Alex Kelly said:
    No worries friend, you're very welcome.
    They should be okay! If not, Corsair should replace everything that has been damaged for you. :)


    I didn't want to get hopes up by mentioning it, but yeah, I have heard of them doing that as well in certain circumstances.

    I really don't think that the "cheap capacitors" were the real issue here. Most of Corsair's (and most companies') mid-range PSUs today use some combination of high-end Japanese primary capacitors and mediocre Chinese secondary ones. I think there's a lot of unnecessary hysteria about that, but the companies still seem to think its worth covering them under warranty. Someone's always going to get a bad PSU out of every production lot, I think that's all this is.
  12. Nope, the cheap capacitors in the RM series aren't the reason for this one blowing up, I just thought I'd mention it. :)
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