samsung np550p7c screen problem

Lee-b

Honorable
Mar 30, 2013
8
0
10,510
Hi my samsung np550p7c screen has just started to mess about the image has gone slightly blue, shifted to the left abit so I can't see the right hand side of it and also some of the image that is ment to be on the top is now on the bottom. I have tried it on another screen via the hdmi port and the other port think it's called vga and it was fine.
 

bamchicken2

Honorable
Jan 10, 2014
38
0
10,530
Hi.

the suspect seems to be the Graphics card in the notebook. Have you tried plugging in an external display? If so, is it the same kind of problem? Also, do you experience crashes, or random shutdowns when using the notebook?
 

bamchicken2

Honorable
Jan 10, 2014
38
0
10,530
Seems like the screen or the connection to the screen is damaged. If you have warranty, then try to get it repaired through that, if not, then i'm afraid you may need to repair it yourself or you may have to get it repaired by a shop.