User Profile Service failed the logon. Trouble is I have no access to get help

angiemac

Reputable
Aug 8, 2014
1
0
4,510
When turning on my laptop it immediately goes to the logon. When I type in my password it tells me "the user profile service failed the logon. User profile cannot be loaded" I cannot change the password without this message coming up. The screen is otherwise totally blank, so I am unable to get into the computer to do anything. I am stuck