My laptop keep restarting!can get into safe mode

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Syillion

Reputable
Aug 9, 2014
3
0
4,510
My laptop keep restarting with a blue screen and can't even get into safe mode
Technical information
0x000000F7 (0x0000000000000000,0x0000F8868105424B,0xFFFF07797EFABDB4,0x00000000000000001)
Sorry for the poor language,please help me only buy for two month
 
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DonQuixoteMC

DonQuixoteMC

Distinguished
Sep 19, 2011
1,532
2
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Do you have another computer with Windows 7? (or know anyone who does?)

If so, you should be able to create some recovery media, which will allow you to boot into safe mode.
Try seeing if this guide is any help: http://www.bleepingcomputer.com/tutorials/create-a-windows-system-repair-disc/
 
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J

johnbl

Polypheme
Nov 4, 2012
10,072
185
67,090
bugcheck: divide by zero error I would think you are getting memory corruption. most likely a bad RAM card.
I would pull the RAM part of the RMA to isolate a bad stick. then attempt to boot into BIOS.

if you do get your machine to boot, you will want to start by resetting the BIOS to defaults and reconfig the system
then run memtest86 to confirm that your RAM is ok.

if you still have bugchecks, you next need to make sure your cpu fan is still working.
then do a malwarebytes scan for malware. if you still have problems you would want to post a current memory
.dmp file on a cloud server so it could be looked at.
 
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