Graphics Memory Problem

Saphorian · Aug 10, 2014

I have HP Envy laptop with AMD+Intel Switchable graphics. One is 7850M and the other is Intel 4000. Recently I did a recovery and downloaded the latest Intel and AMD graphics drivers. Everything seems to work perfectly... except I have a very unusual problem with my Intel card this time.

I have this racing game called 'Race 07' in my steam. So when I downloaded it and tried to run the game, for the first time ever an error pops up saying I don't have more than 32mb of video memory.

Look at my screenshot:
i203.photobucket.com/albums/aa126/lakha803/2014-08-10_03-30-36_2.jpg

I can't even play that racing game anymore. What do I do?

DarkSable · Aug 10, 2014

Yeah, that's a driver F-up of some sort.

Uninstall the drivers, and reinstall them. Make sure you do a clean uninstall, checking 'delete all settings' if given the option.

Alan Caldwell · Aug 10, 2014

Saphorian :

DarkSable :

First of all you need to TOTALLY remove all the old drivers. Use this link.
http://www.wagnardmobile.com/DDU/
Note:
Select the respective company(i.e Intel or ATI) drivers to be uninstalled.
Use clean and restart option.
And then install the new drivers after rebooting.

DarkSable · Aug 10, 2014

^ Never heard of that program before, not sure how far I'd trust it. Is it known to be entirely reliable?

vtbvtb · Aug 10, 2014

DarkSable :

It's what most people use to do an easy completely clean driver uninstall. Simply using an manufacturer uninstaller will not delete everything.

Also, OP, use that program in safe mode.

DarkSable · Aug 10, 2014

vtbvtb :

Funny, haven't run into it. I tend to just use Revo, as it does a good job uninstalling anything.

Alan Caldwell · Aug 11, 2014

DarkSable :

http://www.tomshardware.com/answers/id-2232320/amd-drivers-unstallation.html

Saphorian · Aug 14, 2014

Ok so I did a complete system recovery, re-installed everything again and for a while everything worked well - the Intel card's memory was showing 760MB memory. Now, for no apparent reason it says 3MB again. Oddly, I can run the 07 racing game and everything else without errors this time.

But what the heck? Could it be some software/drivers that are interfering with this? How do I find out?

Saphorian · Aug 14, 2014

And now it shows 760 again after I re-started... any clue why this happened?

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Graphics Memory Problem

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vtbvtb

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DarkSable

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