Windows 8 constantly restarting

Spacewhale

Reputable
Aug 10, 2014
1
0
4,510
I'm using the yoga 2 pro i7 and I've had trouble with blue tooth recently so I tried updating the driver from the lenovo website. I close my laptop to go out for the weekend and come back to my laptop showing a blue screen saying kmode_exception_not_handled and the computer constantly restarts itself. It goes to the lenovo screen like it's about to start up then shows an error at 3% then goes to the blue screen again, which keeps offering to restart the computer. I don't have a chance to go to safe mode option or do anything, it's just a constant loop. I tried pressing f8 and fn +f8 on start up but nothing helps. How do I get out of this loop so I can fix the problem???
 
Solution
I was in a similar situation a few months back where my hard drive failed and my computer was in a recovery loop. There are three recovery options you can use, you can try a Advanced boot, e.g. boot Windows from a USB stick or DVD or a recovery image, you can try Refreshing your PC or you can do a fresh install of Windows, providing you have Recovery options. You will need the original installation disc for Windows or the USB stick to reinstall Windows. If you upgraded to 8.1 with the free update and reinstall Windows, you will be back to 8 and will need to install 8.1 again once your computer is working. If your still having issues, you may need to see a computer technician or contact Microsoft. Hope this helps.

You may need to get to...

RoastedPeanut

Reputable
Aug 7, 2014
5
0
4,520
I was in a similar situation a few months back where my hard drive failed and my computer was in a recovery loop. There are three recovery options you can use, you can try a Advanced boot, e.g. boot Windows from a USB stick or DVD or a recovery image, you can try Refreshing your PC or you can do a fresh install of Windows, providing you have Recovery options. You will need the original installation disc for Windows or the USB stick to reinstall Windows. If you upgraded to 8.1 with the free update and reinstall Windows, you will be back to 8 and will need to install 8.1 again once your computer is working. If your still having issues, you may need to see a computer technician or contact Microsoft. Hope this helps.

You may need to get to the computers boot menu, you can access this by pressing the key it tells you to press as soon as your computer boots. There will be a message like press F11 to access boot menu or something like that. You may need to hold the key down for a while, and don't be too late or the computer will go to the error screen like you said and you will need to turn on your computer again.
 
Solution