I have a HP Laptop. I don't know the exact model number but it has the following configuration :- Intel Core-i5 4210u 1.7Ghz Processor, Nvidia 820M GPU and 4GB RAM. It came preinstalled with Windows 8.1
Now this is my problem :-
Whenever I power-up the laptop by using the power-button, I get the Windows 8 logo and than instead of the login-screen it gives me a black screen. Its not even a black screen, the display is exactly as it is when the laptop turned off(nothing at all on the screen). But I know that the laptop is running because the power button and caps-lock key is illuminated. Now I discovered that in order to get to the Login Screen, I have to manually close the lid and open it. This however does not work everytime. How can I fix it.
Please someone help me. It is a new laptop and I can't return it because I bought t from a different country.
Now this is my problem :-
Whenever I power-up the laptop by using the power-button, I get the Windows 8 logo and than instead of the login-screen it gives me a black screen. Its not even a black screen, the display is exactly as it is when the laptop turned off(nothing at all on the screen). But I know that the laptop is running because the power button and caps-lock key is illuminated. Now I discovered that in order to get to the Login Screen, I have to manually close the lid and open it. This however does not work everytime. How can I fix it.
Please someone help me. It is a new laptop and I can't return it because I bought t from a different country.
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