G
Guest
Guest
I'm having some seriously frustrating problems with my laptop...
My laptop is a HP Pavilion G6, on Windows 7 Home Premium, and a few months ago it started getting warmer than usual and also started turning itself off (I don't know if this is because of the temperature, or the battery capacity). But yesterday, I was on the internet and it turned itself off, even though it was cold. I powered back on and it got stuck at the 'Starting Windows' splash screen.
After a long wait (about 30 minutes), it was still on the same screen, so I did a force poweroff. It doesn't sound like the brightest thing to do, but it was my only choice to choose different options.
So, I pressed F8 on bootup and tried booting with different options:
1. Last Known Good Configuration
2. Safe Mode (Normal, with Networking and with Command Prompt), and
3. System Repair.
They all brought the same problem. They all froze on bootup.
So I had one last option. I could try HP's built in diagnostic tests, which I did. I never used them before and they looked quite promising. I tried the following tests:
1. Boot Test
2. Memory Test
3. Hard Disk Test
4. Battery Test
In each test I did, my laptop shut itself down, which was a massive disappointment.
I was going to try a fresh install of Windows, but I don't have the Installation Disc, so I'm basically stuck with a defective laptop.
Any help?
Cheers
My laptop is a HP Pavilion G6, on Windows 7 Home Premium, and a few months ago it started getting warmer than usual and also started turning itself off (I don't know if this is because of the temperature, or the battery capacity). But yesterday, I was on the internet and it turned itself off, even though it was cold. I powered back on and it got stuck at the 'Starting Windows' splash screen.
After a long wait (about 30 minutes), it was still on the same screen, so I did a force poweroff. It doesn't sound like the brightest thing to do, but it was my only choice to choose different options.
So, I pressed F8 on bootup and tried booting with different options:
1. Last Known Good Configuration
2. Safe Mode (Normal, with Networking and with Command Prompt), and
3. System Repair.
They all brought the same problem. They all froze on bootup.
So I had one last option. I could try HP's built in diagnostic tests, which I did. I never used them before and they looked quite promising. I tried the following tests:
1. Boot Test
2. Memory Test
3. Hard Disk Test
4. Battery Test
In each test I did, my laptop shut itself down, which was a massive disappointment.
I was going to try a fresh install of Windows, but I don't have the Installation Disc, so I'm basically stuck with a defective laptop.
Any help?
Cheers