Computer just shuts down by itself. EVENT ID 41

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Ghythybhy

Ghythybhy

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The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Kernel-Power
Event ID: 41
Task Category (63)
Level: Critical

My computer shuts down randomly by itself whenever i play games!

When it shuts down by itself it won't turn on immediately there's a slight delay on turning it on back on even when i'm pressing turn on switch a lot of times it just turns on with a several long minutes !
 
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mouse24

mouse24

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Gonna need more info than that. We need your system specs aswell as your power supplies make and model. Also what are your temps? (you can check temps with HWmonitor or if you have a preferred program use that) Check temps while sitting at the desktop with nothing running in the background then do something slightly more stressful (say watch a youtube video or something)
 
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mouse24

mouse24

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Yeah then the most probable cause is the PSU. You can try both furmark and prime95 at the same time to check max temps just to make sure its not overheating. (depending on case airflow it might be overheating if both components are stressed)
 
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Ghythybhy

Ghythybhy

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Solve a problem with AMD / ATI Video Driver

AMD / ATI Video Driver has stopped working 3 time(s), last occuring on 8/23/2014 5:31 AM. Go online for product support.

What does this mean?
 
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Ghythybhy

Ghythybhy

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Is there a way to COMPLETELY AND CLEANLY uninstall the drivers? i'm really pissed off

Because i uninstalled already the AMD in the Control Panel and i tried using steam and "Check for Video Driver Update" and it says its UP TO DATE WTF

Cuz i have no idea whats causing the bloody EVENT 41

 
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mouse24

mouse24

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Yup, driver sweeper ought to do it.

uninstall drivers > grab driver sweeper > restart in safe mode > open driver sweeper > anazlyze > tick AMD - Display > clean > restart.

I still think the power loss (event 41) is caused by the PSU. Driver crashes can also be caused by a failing PSU not giving enough/correct voltages.
 
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P

Pondering

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Dec 7, 2013
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My power kernel event 41 was from the processor overheating due to incorrect voltage settings on the motherboard so I updated the mobo bios but I gave up on that computer since they didn't apply the thermal paste when reinstalling the CPU fan and I am too cheap to buy thermal paste.
 
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mouse24

mouse24

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Thats also a possibility, we have already tested for that though. Overheating should have shown up on the prime95/furmark tests.
 
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Ghythybhy

Ghythybhy

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i reformated my SSD and HDD installed the provided CD on the MOBO Drivers installed everything it was ok for like 3 weeks and then EVENT ID 41 came back but now the only one shutting down is the monitor it goes black screen and the only way to get pass it is to press the power button and it doesn't turn back on right away there's a delayed when turning it back on i have no idea what's causing this

Its really stressing me out HELP :(
 
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Ghythybhy

Ghythybhy

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Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 9/19/2014 11:37:25 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Ghythybhy-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2014-09-19T15:37:25.855604200Z" />
<EventRecordID>2489</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Ghythybhy-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>
 
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mouse24

mouse24

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The power button on the monitor or the power button on the pc itself?

If its the PC itself then its either the PSU or the GPU, If you have a spare of either you should try it.

If its just the monitor and turn that back on fixes it then its likely just the GPU going bad.
 
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Multi i

Multi i

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Jul 30, 2015
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Hi, Did you find out what the problem was to this? As i'm having the exact same problem under the same task category (63).

I would be very grateful if you could tell me what your solution was by replying to my post :)
 
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