Sign-in / Sign-up
Your question

Computer just shuts down by itself. EVENT ID 41

Tags:
  • Computers
  • Components
  • Power
  • Event Id
Last response: in Components
August 13, 2014 2:35:26 AM

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Kernel-Power
Event ID: 41
Task Category (63)
Level: Critical

My computer shuts down randomly by itself whenever i play games!

When it shuts down by itself it won't turn on immediately there's a slight delay on turning it on back on even when i'm pressing turn on switch a lot of times it just turns on with a several long minutes !

More about : computer shuts event

August 13, 2014 2:50:34 AM

Gonna need more info than that. We need your system specs aswell as your power supplies make and model. Also what are your temps? (you can check temps with HWmonitor or if you have a preferred program use that) Check temps while sitting at the desktop with nothing running in the background then do something slightly more stressful (say watch a youtube video or something)
m
0
l
August 13, 2014 3:10:35 AM

i7-2600k
6970 HD AMD
8GB Corsair Ram
120 SSD Adata
1TB WD Black
1000W 80+ GOLD Coolermaster

and my temps are all normal 30-40c idle | 50-65c load (Battlefield 4)
m
0
l
Related resources
August 13, 2014 4:22:26 AM

Ghythybhy said:
i7-2600k
6970 HD AMD
8GB Corsair Ram
120 SSD Adata
1TB WD Black
1000W 80+ GOLD Coolermaster

and my temps are all normal 30-40c idle | 50-65c load (Battlefield 4)


Whats your gpu temp running furmarks burn in test?
m
0
l
August 14, 2014 6:39:57 AM

my furmark burn test reached 86c

in 1920x1080 15 minute and custom checked all for 10mins
m
0
l
August 14, 2014 7:59:45 AM

Hmm that doesn't sound to bad. Try prime95 for 10 minutes or so if it doesn't crash then try them both but keep a careful eye on temps. If it crashes but the temps aren't the issue then its almost positively the PSU.
m
0
l
August 15, 2014 3:53:50 AM

Blend Torture Test completed 2 tests in 17 minutes 0 errors 0 warnings
m
0
l
August 15, 2014 6:42:43 AM

Yeah then the most probable cause is the PSU. You can try both furmark and prime95 at the same time to check max temps just to make sure its not overheating. (depending on case airflow it might be overheating if both components are stressed)
m
0
l
August 22, 2014 2:33:59 PM

Solve a problem with AMD / ATI Video Driver

AMD / ATI Video Driver has stopped working 3 time(s), last occuring on 8/23/2014 5:31 AM. Go online for product support.

What does this mean?
m
0
l
August 22, 2014 5:13:40 PM

Yeah looks like the drivers crashing, 2nding ponderings suggestion.
m
0
l
August 23, 2014 2:25:23 AM

Is there a way to COMPLETELY AND CLEANLY uninstall the drivers? i'm really pissed off

Because i uninstalled already the AMD in the Control Panel and i tried using steam and "Check for Video Driver Update" and it says its UP TO DATE WTF

Cuz i have no idea whats causing the bloody EVENT 41

m
0
l
August 23, 2014 8:28:26 AM

Ghythybhy said:
Is there a way to COMPLETELY AND CLEANLY uninstall the drivers? i'm really pissed off

Because i uninstalled already the AMD in the Control Panel and i tried using steam and "Check for Video Driver Update" and it says its UP TO DATE WTF

Cuz i have no idea whats causing the bloody EVENT 41



Yup, driver sweeper ought to do it.

uninstall drivers > grab driver sweeper > restart in safe mode > open driver sweeper > anazlyze > tick AMD - Display > clean > restart.

I still think the power loss (event 41) is caused by the PSU. Driver crashes can also be caused by a failing PSU not giving enough/correct voltages.
m
0
l
August 23, 2014 10:05:58 AM

My power kernel event 41 was from the processor overheating due to incorrect voltage settings on the motherboard so I updated the mobo bios but I gave up on that computer since they didn't apply the thermal paste when reinstalling the CPU fan and I am too cheap to buy thermal paste.
m
0
l
August 23, 2014 10:38:19 AM

Pondering said:
My power kernel event 41 was from the processor overheating due to incorrect voltage settings on the motherboard so I updated the mobo bios but I gave up on that computer since they didn't apply the thermal paste when reinstalling the CPU fan and I am too cheap to buy thermal paste.


Thats also a possibility, we have already tested for that though. Overheating should have shown up on the prime95/furmark tests.
m
0
l
September 19, 2014 10:00:30 AM

i reformated my SSD and HDD installed the provided CD on the MOBO Drivers installed everything it was ok for like 3 weeks and then EVENT ID 41 came back but now the only one shutting down is the monitor it goes black screen and the only way to get pass it is to press the power button and it doesn't turn back on right away there's a delayed when turning it back on i have no idea what's causing this

Its really stressing me out HELP :( 
m
0
l
September 19, 2014 11:04:05 AM

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 9/19/2014 11:37:25 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Ghythybhy-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2014-09-19T15:37:25.855604200Z" />
<EventRecordID>2489</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Ghythybhy-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>
m
0
l
September 20, 2014 7:44:47 AM

The power button on the monitor or the power button on the pc itself?

If its the PC itself then its either the PSU or the GPU, If you have a spare of either you should try it.

If its just the monitor and turn that back on fixes it then its likely just the GPU going bad.
m
0
l
September 21, 2014 12:44:23 AM

My hunch is either the RAM or the PSU

ill test the RAM for now
m
0
l
July 30, 2015 2:28:06 PM

Hi, Did you find out what the problem was to this? As i'm having the exact same problem under the same task category (63).

I would be very grateful if you could tell me what your solution was by replying to my post :) 
m
0
l