Think my motherboard is dying (or something else) BSOD help.

WhiteSnake91

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Just got my first ever blue screen of death while just browsing the internet not doing anything stressfull at all. I checked the HDDs and Ram and they show no error at all. Could it be the motherboard? I extremely doubt it's the mild overclock on my i5, I've been running it for quite a while now and nothing ever happened bad before, and I could play BF4 on ultra 1080p 64man multiplayer no problem before either.

If so I might get the cheapest motherboard that's reliable. I'd prefer usb 3.0 on it, but that's just for my external 1.5tb toshiba hdd to transfer stuff faster, which barely ever got used ever anyway.
 

WhiteSnake91

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I mean it blue screened when I didn't know all the steps to overclock right, I followed a guide and just overclocked the turbo boost to 4.2ghz using intel extreme tuner and used its stress test. It only ever blue screened once before today, and that was when I tried to set the turbo to 4.2ghz without raising the voltage at all. I don't want it at 4.2ghz constantly, I try to keep my power bill as low as possible, most of my time I'm just browsing online anyway, only reason I even overclocked was to help BF4 low FPS problems, but it never helped WHAT I did, that game doesn't like to run well.

I downloaded and ran bluescreenview but no crash reports ever came up. I looked in the windows 7 event log and it says my pc was suddenly shut off at 5:26pm today, but, there's NO log at all at 5:26pm specifically of the blue screen. It happened while I was just browsing tumblr earlier today.

Hasn't blue screened since. Gonna try to play a game.

I was looking up the issue as well and came across this, they said to turn off some Aggressive Link Power Management option and it might stop the BSOD

http://forums.tweaktown.com/asrock/49413-solution-asrock-bsod-extreme-pro-boards.html

I'm using the 14.4 stable AMD driver, I quit bothering with the beta ones when it just made BF4 crash more than usual >_>
 

WhiteSnake91

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nothing I can remember, it blue screened and then quickly went away and restarted the computer. I was in such shock I didn't look at what the reason was. Maybe it went away so quickly since I have my OS on the SSD. I'll post again if it happens again. I'm very surprised it happened while just browsing pics, and was stable during hours of BF4 multiplayer. At first I suspected the ram or hard drives went bad
 

plywrlw

Admirable
control panel >> system and security >> system >> advanced system settings >> startup and recovery settings >> untick 'auto restart' box

If it ever happens agin that should make it stay on the blue screen until you're ready to press the reset button.
 

WhiteSnake91

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Thx I unchecked the box to automatically restart so now I can write down the exact error if it happens again. It's set up to make a kernal memory dump at %SystemRoot%\MEMORY.DMP and when I even manually go to the Windows folder and to Minidump, it's oddly empty. Now I'm onto searching a way to fix this, other people have had the same problem too it seems where every setting is correct, but yet windows still refuses to make a Dump file after a BSOD.

Should the setting be changed instead to the "Small Memory Dump" of 256kb? Some people say they even tried that too and it didn't help.
 

WhiteSnake91

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No not since just the 1 yesterday, that's what I found really odd. In the many months of sometimes leaving the pc on for more than a day at a time and during gaming long hours it never bluescreened, then just did once randomly yesterday, and not since then
 

plywrlw

Admirable
Eh, sometimes it just happens, rarely. I would just see how it goes. If it wasn't set up to write a minidump file before you got the bluescreen it will only write one now if it happens again, that may be why there's nothing there. Don't worry about it if it's just an isolated event, fingers crossed that's all it was :)
 

plywrlw

Admirable


You could be right, I thought of this thread when I read that article too!
 

WhiteSnake91

Distinguished
I just had a BSOD again while watching some video on the huffington post news site

I found this info on the Aug. updates causing BSOD https://support.microsoft.com/kb/2982791

"Known issue 3
Microsoft is investigating behavior in which systems may crash with a 0x50 Stop error message (bugcheck) after any of the following updates are installed:
2982791 MS14-045: Description of the security update for kernel-mode drivers: August 12, 2014
2970228 Update to support the new currency symbol for the Russian ruble in Windows
2975719 August 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2
2975331 August 2014 update rollup for Windows RT, Windows 8, and Windows Server 2012 "


butttt, that's not the error I'm having. Thx to you telling me to make sure I uncheck the auto restart button, it was able to generate a dump file, and the error is

082314-11700-01.dmp 8/23/2014 2:34:45 AM SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007e ffffffff`c0000005 fffff880`03b84dbb fffff880`059d1228 fffff880`059d0a80 atikmdag.sys atikmdag.sys+128f6f x64 atikmdag.sys+c7dbb C:\Windows\Minidump\082314-11700-01.dmp 4 15 7601 279,904 8/23/2014 2:37:00 AM

I did a little googling,and, it appears others say it's a graphics card problem. I'm using the HD7950 with the stable release AMD 14.4 drivers.

one site said if this SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007e error isn't fixed it'll keep happening with more and more frequency.

edit: here's the proper text file I saved from bluescreenviewer to my documents

==================================================
Dump File : 082314-11700-01.dmp
Crash Time : 8/23/2014 2:34:45 AM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`03b84dbb
Parameter 3 : fffff880`059d1228
Parameter 4 : fffff880`059d0a80
Caused By Driver : atikmdag.sys
Caused By Address : atikmdag.sys+128f6f
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : atikmdag.sys+c7dbb
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\082314-11700-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 279,904
Dump File Time : 8/23/2014 2:37:00 AM
==================================================
 

WhiteSnake91

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No I've never OCed the GPU. I've been using the latest stable 14.4 AMD drivers, I'll try that drive cleaner thing. Could be a week or more till it BSOD agains haha.

I heard I could download Unigine Heaven and that would test my GPU if it's failing or not.

edit: I hope it's just the drivers, no wonder people always claimed nvidia was better in that regard, or it could be something else. My other two pc's are AMD gpus too, an hd 5670 512mb gddr5, and an hd 8570 1gb ddr3, I put the 14.4 stable drivers on them, and, from what I used of them, they didn't BSOD. And my laptop is an AMD gpu integrated too and it's never BSOD'd.