Intermittent (and momentary) connection drops

rmiller2428

Reputable
Apr 5, 2014
34
0
4,530
Modem: Arris Touchstone Cable Modem CM820 (hate this thing)

Router: Netgear R6250 wireless router

WiFi adapter: NETGEAR WiFi USB 2.0 Adapter - AC Dual Band (A6200)

Is there a particular way I should have the settings to get this setup to work best? I do have the wifi disabled on the arris modem/router thing. I have no idea why but my connection just dies for 10-15 seconds every 15-20 mins. It's rather irritating when playing World of Tanks. I just moved to a new apartment and it was rock solid in the old one so i suspect that some wiring somewhere is at fault out side of my modem/router/wifi adapter.

The strange thing is sometimes the connection will die out for longer periods of time (3-5 mins) but it can be "fixed" by switching from the 5ghz network to the 2.4ghz network and connecting instantly. I really wish i could be a bit more specific because this seems really vague but with the connection phasing out and coming back so quickly i cant really jump up and see what the lights on the modem are doing. by the time ive noticed its off, its already reconnecting. I did a tracert a few times in a row the other day and saved it.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
2:36AM

Tracing route to www.google.com [74.125.227.112]
over a maximum of 30 hops:

1 2 ms 2 ms 2 ms 192.168.1.1
2 4 ms 8 ms 5 ms 192.168.0.1
3 36 ms 40 ms 40 ms 142.254.133.1
4 41 ms 36 ms 41 ms tge7-1.snaptx1901h.texas.rr.com [24.28.131.73]
5 37 ms 40 ms 44 ms tge0-8-0-0.snaptx1901r.texas.rr.com [24.175.33.6
4]
6 43 ms 45 ms 41 ms agg22.snavtxuu02r.texas.rr.com [24.175.32.160]
7 52 ms 53 ms 49 ms agg23.hstqtxl301r.texas.rr.com [24.175.32.156]
8 47 ms 50 ms 51 ms ae-2-0.cr0.hou30.tbone.rr.com [66.109.6.108]
9 54 ms 43 ms 47 ms ae-0-0.cr0.dfw10.tbone.rr.com [66.109.6.39]
10 40 ms 41 ms 42 ms ae0.pr1.dfw10.tbone.rr.com [107.14.17.232]
11 52 ms 50 ms 51 ms 74.125.48.65
12 * * * Request timed out.
13 51 ms 45 ms 52 ms 209.85.240.91
14 * 40 ms 53 ms dfw06s16-in-f16.1e100.net [74.125.227.112]

Trace complete.
------------------------------------------------------------------------------

2:39AM

Tracing route to www.google.com [173.194.115.112]
over a maximum of 30 hops:

1 2 ms 3 ms 2 ms 192.168.1.1
2 5 ms 4 ms 4 ms 192.168.0.1
3 48 ms 63 ms 35 ms 142.254.133.1
4 69 ms 36 ms 38 ms tge7-1.snaptx1902h.texas.rr.com [24.28.131.77]
5 42 ms * 55 ms tge0-8-0-1.snaptx1902r.texas.rr.com [24.175.33.7
0]
6 35 ms * 57 ms agg22.snantxvy01r.texas.rr.com [24.175.32.168]
7 55 ms 51 ms 52 ms agg23.dllatxl301r.texas.rr.com [24.175.32.146]
8 52 ms 52 ms 57 ms ae-8-0.cr0.dfw10.tbone.rr.com [66.109.6.52]
9 47 ms 52 ms 52 ms ae2.pr1.dfw10.tbone.rr.com [107.14.17.236]
10 50 ms 52 ms 52 ms 74.125.48.65
11 53 ms 48 ms 45 ms 72.14.233.65
12 49 ms * 41 ms 209.85.246.211
13 46 ms 46 ms 51 ms dfw06s46-in-f16.1e100.net [173.194.115.112]

Trace complete.
------------------------------------------------------------------------------

2:42AM

C:\Users\Ryan>tracert www.google.com

Tracing route to www.google.com [173.194.115.115]
over a maximum of 30 hops:

1 2 ms 3 ms 2 ms 192.168.1.1
2 6 ms 4 ms 3 ms 192.168.0.1
3 * 31 ms 35 ms 142.254.133.1
4 39 ms 38 ms 35 ms tge7-1.snaptx1901h.texas.rr.com [24.28.131.73]
5 45 ms 42 ms 42 ms tge0-8-0-1.snaptx1901r.texas.rr.com [24.175.33.6
6]
6 42 ms 44 ms 41 ms agg22.snavtxuu02r.texas.rr.com [24.175.32.160]
7 50 ms 56 ms 50 ms agg23.hstqtxl301r.texas.rr.com [24.175.32.156]
8 52 ms 54 ms 83 ms ae-2-0.cr0.hou30.tbone.rr.com [66.109.6.108]
9 60 ms 53 ms 51 ms ae-0-0.cr0.dfw10.tbone.rr.com [66.109.6.39]
10 49 ms 48 ms 46 ms ae1.pr1.dfw10.tbone.rr.com [107.14.17.234]
11 * 57 ms 53 ms 74.125.48.65
12 69 ms 47 ms 53 ms 72.14.233.65
13 49 ms 53 ms 56 ms 209.85.246.211
14 48 ms 50 ms * dfw06s46-in-f19.1e100.net [173.194.115.115]
15 44 ms 46 ms * dfw06s46-in-f19.1e100.net [173.194.115.115]
16 48 ms 52 ms * dfw06s46-in-f19.1e100.net [173.194.115.115]
17 * 49 ms 48 ms dfw06s46-in-f19.1e100.net [173.194.115.115]

Trace complete.
------------------------------------------------------------------------------

2:45AM

Tracing route to www.google.com [173.194.115.114]
over a maximum of 30 hops:

1 2 ms 2 ms 2 ms 192.168.1.1
2 4 ms 5 ms 5 ms 192.168.0.1
3 43 ms 37 ms 38 ms 142.254.133.1
4 41 ms 39 ms 39 ms tge7-1.snaptx1901h.texas.rr.com [24.28.131.73]
5 47 ms 41 ms 38 ms tge0-8-0-1.snaptx1901r.texas.rr.com [24.175.33.6
6]
6 42 ms 45 ms 42 ms agg22.snavtxuu02r.texas.rr.com [24.175.32.160]
7 46 ms 54 ms 43 ms agg23.hstqtxl301r.texas.rr.com [24.175.32.156]
8 47 ms 53 ms 38 ms 107.14.19.94
9 * 48 ms 51 ms ae-0-0.cr0.dfw10.tbone.rr.com [66.109.6.39]
10 41 ms 53 ms 51 ms ae2.pr1.dfw10.tbone.rr.com [107.14.17.236]
11 49 ms 51 ms 49 ms 74.125.48.65
12 152 ms * * 72.14.233.65
13 44 ms 38 ms 33 ms 209.85.246.211
14 53 ms 47 ms 52 ms dfw06s46-in-f18.1e100.net [173.194.115.114]

Trace complete.
------------------------------------------------------------------------------

Anyways, Thanks in advance!
-Ryan
 

rmiller2428

Reputable
Apr 5, 2014
34
0
4,530
for those of you that might find this at a later date, I uninstalled and re-installed the drivers. Make sure that you download the installation file BEFORE you uninstall the driver for the Wi-Fi adapter. If you are using netgear as well, I previously had the whole genie thing and i hated it, and on the new driver install I opted for the standalone version. Not sure if that is what made the difference.

Good luck out there guys!
-Ryan