My passport ultra suddenly stopped showing on my computer

Shoug · Aug 14, 2014

so that happened two weeks ago, i was using it just fine. Plugged it out then plugged it in but suddenly it didn't show in my computer.

I started looking for a solution but no result.

I'm using a samsung laptop with a windows 8.1 os.

It shows as unknown/not initialized in computer management. And the initialize option is disabled as everything else.

so, is it dead? and can it ever be fixed?
i really don't care about the hard drive i just want my files.

corroded · Aug 14, 2014

likely... the newer portable (2.5" laptop drive self powered) drives are horrible. to make it worse, the interface on the HDD inside is direct USB, no chance of taking it out and connecting it to another interface...

Shoug · Aug 14, 2014

corroded :

woah what a fast reply! thank you.

so even a pro can't fix it?

corroded · Aug 14, 2014

not fix... recover... $$$

Shoug · Aug 14, 2014

corroded :

lol if it's about the money then I have no problem!
and i'm not from the USA so it's quite cheap in my country.

trekzone · Aug 14, 2014

If your data is important the cost is not a problem for you then you have the option to send the drive to a professional recovery service for a possible retrieval of your files. We have tried WeRecoverData before with outstanding results.

Shoug · Aug 14, 2014

trekzone :

Thank you for your help! i think that's the only way.

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My passport ultra suddenly stopped showing on my computer

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