Max resolution 600x400 on Samsung U28D590D

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racoto11822

Reputable
Aug 14, 2014
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4,510
I got my computer in last night.
Intel core i7 4790k
MSI Z97 Gaming 7 MOBO
Corsair Dominator Platinum 2x4gb
Corsair HX850w PSU
Samsung 28'' UHD 4k Monitor
Windows 7 Ultimate 64bit

I'm using integrated graphics at the moment trying to run it at 1080p, but it's stuck at 600x400 resolution. It says that it's using "Generic Non-PnP monitor on standard VGA graphics adapter". I ran windows update, updated my intel drivers, my MSI driver. I don't know what to do at this point. I've tried my brothers BenQ 27 1080p monitor and i'm encountering the same issue. I also borrowed his 780 and it displayes the same "Generic non-pnp" message but it maxes out at 1600x1200 resolution.
 
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Shaun o

Shaun o

Illustrious
Oct 7, 2007
6,113
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41,960
It`s likely you need to have the display port from the back of the mobo to the UHD monitor.
UHD display port is used from 1080p all the way up to 4k.

Go here and install the driver for the monitor profiles= resolutions it`s capable of displaying in windows and it`s color depth profiles,refresh rates. Download and install. Click on driver.

http://www.samsung.com/hk_en/support/model/LU28D590DS/XK-downloads

You would not think you need a driver but since its a 4k windows needs to know what its working with. It will replace generic Pnp monitor with your samsung model and the resolutions will be enabled.



 
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