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New Processor worse than old one

Tags:
  • Quad Core
  • Processors
  • athlon II
  • CPUs
  • AMD
  • Phenom
Last response: in CPUs
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August 15, 2014 12:18:25 PM

So recently I bought an AMD Phenom II X4 965 to replace my AMD Athlon II X3 440. I haven't mounted it myself, I got someone in a tech store to do it, so it shouldn't be anything about putting it in differently. Anyway, to the subject. So I got them to replace my CPU, and when I get it back, I launch Counter-Strike Global Offensive, and it seems that the old processor ran the game smoother. Which I don't understand since my old one was 3-cored and my current one is Quad-Core. By "smoother" I mean with higher FPS.

Is there any reason to this?

EDIT 08/20/2014:
So recently I sent it back to those tech guys, and they told me it was a problem in the windows installation. So I reinstalled windows and everything worked again. I have no idea what happened, but apparently it worked. So thanks for you guys' help anyway.

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August 15, 2014 12:21:04 PM

Check temps, it might be overheating.
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August 15, 2014 12:21:10 PM

List your specs. It could be a bottleneck issue. Or even something else.
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August 15, 2014 12:22:08 PM

Jcomptech said:
List your specs. It could be a bottleneck issue. Or even something else.


Not a bottleneck issue. The X4 965 is definitely a better chip than the X3 440. The Athlon II's lack L3 cache, and are worse in games because of it. Full specs are a good idea though.
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August 15, 2014 12:23:54 PM

Install HWinfo, run sensors and post screenshots.
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August 15, 2014 12:38:35 PM

Did you do a an OS reinstall?
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August 15, 2014 12:53:15 PM

logainofhades said:
Check temps, it might be overheating.


The temperature on the CPU is going from 48-52 Degrees Celsius.
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August 15, 2014 12:55:45 PM

burdenbound said:
Did you do a an OS reinstall?


I sent my PC to some guys from a tech store to replace my CPU. It seemed that the motherboard was not compatible, so I got them to replace the motherboard, so they also reinstalled windows, yes.
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August 15, 2014 12:57:31 PM

Jcomptech said:
List your specs. It could be a bottleneck issue. Or even something else.


I'm quite sure that it's not bottleneck issues. But here is my specs anyway.

AMD Phenom II X4 965 Quad-Core @3.40 GHz

ASUS Geforce GTX 650 Ti

8,00 GB Dual-Channel DDR3 @ 799MHz RAM

MSI 970A-G46 Motherboard.
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August 15, 2014 1:01:46 PM

darkbreeze said:
Install HWinfo, run sensors and post screenshots.


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a c 902 à CPUs
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August 15, 2014 1:29:46 PM

Are your GPU drivers up to date? The tech guys might not have installed them and used whatever came from Windows update.
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August 15, 2014 1:36:05 PM

For one thing, you installed HWinfo32 when you should have installed the 64bit version. I'd uninstall it and run the correct version but it's not a major big deal. Secondly, that's the summary window. When HWinfo starts check the box that says sensors. Take screenshots of all listed sensors. This may take two or three screenshots to accomplish. Also, +1 on the drivers. Brick and mortar repair shops are notorious for only using the standard windows drivers, which we all know can be the cause of sub-standard performance and driver issues.
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August 15, 2014 2:24:47 PM

logainofhades said:
Are your GPU drivers up to date? The tech guys might not have installed them and used whatever came from Windows update.


Yeah, I updated them myself when I got the computer. I'm pretty sure it's something with the CPU, since the old one ran CS GO on 200 fps while this runs on 30. Right now I'm off to bed, so I'm gonna look into it tomorrow

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August 16, 2014 1:39:48 AM

darkbreeze said:
For one thing, you installed HWinfo32 when you should have installed the 64bit version. I'd uninstall it and run the correct version but it's not a major big deal. Secondly, that's the summary window. When HWinfo starts check the box that says sensors. Take screenshots of all listed sensors. This may take two or three screenshots to accomplish. Also, +1 on the drivers. Brick and mortar repair shops are notorious for only using the standard windows drivers, which we all know can be the cause of sub-standard performance and driver issues.


Right, so I've installed the 64-bit version, and here's the screenshots.





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August 16, 2014 1:42:56 AM

burdenbound said:
Did you do a an OS reinstall?


Yes. I've currently got Windows 7 Home Premium 64-bit
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August 16, 2014 1:50:29 AM

They might have done the install wrong. At 800mhz, which means the cpu is turned way down, almost to off, probably by the turbo core or energy saving features of either the BIOS settings or the AMD utility, there's no way you should be running at 44c. It's possible they didn't apply the thermal paste correctly or didn't secure the heatsink to the cpu lid properly. If that's the case you might be getting throttled under high game load as the temp's might be exceeding the thermal limit. Run a game and give it a good load for about five minutes or so and then take another set of screenshots and post them so we can see. Nice job on the screenshots too. That's perfect.
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August 16, 2014 1:59:46 AM

darkbreeze said:
They might have done the install wrong. At 800mhz, which means the cpu is turned way down, almost to off, probably by the turbo core or energy saving features of either the BIOS settings or the AMD utility, there's no way you should be running at 44c. It's possible they didn't apply the thermal paste correctly or didn't secure the heatsink to the cpu lid properly. If that's the case you might be getting throttled under high game load as the temp's might be exceeding the thermal limit. Run a game and give it a good load for about five minutes or so and then take another set of screenshots and post them so we can see. Nice job on the screenshots too. That's perfect.


First, what does "give it a load" mean.

Also, I'm guessing the screenshots should be in HWINFO while the game is running?
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August 16, 2014 11:43:48 AM

Yes on the second question. Give it a load means that in order to an accurate idea of what the temps are when running intensive operations like gaming or doing things with video editing, 3d graphics, etc., it needs to be under load by either running a resource intensive game, editing video or running an application like Intel burn test or Prime95 (Small fft's, one of the options for the type of stress test) that stress the cpu to determine stability. After a couple of minutes it's usually stressed enough to get an accurate idea of temps although for stability testing it needs to run for a period of time.

We're not concerned with stability at the moment, only temps, so a few minutes should be find and then snap some screen shots. If you have an application for doing complete system backups like Acronis True Image, this also will put a nice load on it (Not what it sounds like, has nothing to do with bodily functions, heh.) during a backup sufficient for our purposes.
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August 22, 2014 8:54:28 AM

So recently I sent it back to those tech guys, and they told me it was a problem in the windows installation. So I reinstalled windows and everything worked again. I have no idea what happened, but apparently it worked. So thanks for you guys' help anyway.
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a b à CPUs
August 22, 2014 9:07:06 AM

louietien said:
Jcomptech said:
List your specs. It could be a bottleneck issue. Or even something else.


I'm quite sure that it's not bottleneck issues. But here is my specs anyway.

AMD Phenom II X4 965 Quad-Core @3.40 GHz

ASUS Geforce GTX 650 Ti

8,00 GB Dual-Channel DDR3 @ 799MHz RAM

MSI 970A-G46 Motherboard.


I didnt read about the part where you said you old processor ran the game better. Sorry for the false info :) 
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August 22, 2014 9:08:27 AM

louietien said:
So recently I sent it back to those tech guys, and they told me it was a problem in the windows installation. So I reinstalled windows and everything worked again. I have no idea what happened, but apparently it worked. So thanks for you guys' help anyway.


Did they replace the motherboard too?? If so then you would need to reinstall windows with a different motherboard, depending on chipset and other things.
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