Computer won't turn on, virus?

wsoblikeaboss

Reputable
Aug 15, 2014
17
0
4,510
Hi, I let my gf use my computer for a few days, and she got a bunch of viruses on it. Not bad ones, just pop ups for everything. I put avg on there, and have been constantly running scans for 3 days now. Its been a total of like 115 viruses its taken off. Well it had me restart my computer, and now it won't even turn on. I have tried putting a windows disc in, but its not doing anything. I built it myself, here are the specs.

Fx4300 cpu
7770 1 gig video card
Samsung 128 ssd
2 1 tb hdd
Asrock extreme 3 mb
 
Solution

Turn the pc of,put the switch at the psu=back at "0" and find the jumper,take it of pins 1+2 and switch it to 2+3 for 5 seconds,then put it back onto 1+2,put the switch on the psu again @1 and try if it starts normally.


G

Guest

Guest
It's fairly unlikely a virus has bricked your machine.
Aside from a few, viruses are primarily designed to grab the users money, be it directly or indirectly (Such as, false advertisements).

If you say it was working after the initial encounter, for 3 days, then it more than likely comes down to a different issue entirely.

Probably a very silly question, but is everything plugged in?
Does the machine make ANY kind of activity when you press the power button?
Do you get any lights inside when the power supply is turned on?
Have you enrolled your GF into the Common Sense Program yet?
 

wsoblikeaboss

Reputable
Aug 15, 2014
17
0
4,510
The light comes on when I turn on the power button, no beeping. My monitors don't even recognize it turns on. I don't have a flash drive with windows, or have a computer to do it. They rejected her bc she didn't have enough common sense to put her name on her paper.
 
G

Guest

Guest


Interesting. If a light (On the board or case I presume?) turns on then it sounds like it could just be a basic matter of a loose cable.
By that I mean case power button header, either on the board or button end.

The monitors aren't going to recognise anything until the system physically powers up.

My solution to you, would be to jumper the board to turn on. I've looked at your motherboard on the manufacturers page and (If it's the 970 chipset) there doesn't appear to be a dedicated button to turn it on from the board itself.
To jumper, you will need to look in your mobo manual to find out where it is.

Do make absolutely certain everything is plugged in correctly, internally and externally.
My guess is one of the case wires came off the pins, they are awfully naff those wires.

 

wsoblikeaboss

Reputable
Aug 15, 2014
17
0
4,510
My thing is, its been working fine for over a year, I start having these problems, go to restart it, and it won't start back up. So why it woulda came loose the EXACT second I restarted my computer, is why I don't think its a loose wire. If you get what I'm saying.
 
G

Guest

Guest


It does sound coincidental.
I mean, I'm not ruling out the possibility of a virus, but it's very - very rare that one would be deliberately designed to brick the persons computer. Especially considering you ran it fine for several days after.

If we assume that it is a virus, then there's not much else I can suggest - They all tend to do different things.
Inserting a Windows disc would override the boot into the existing OS, allowing you to clean stuff up, but as you said it doesn't even turn on let alone get past the BIOS screen.

You could try the USB method, can't imagine it would change much but it's worth a shot.
To do this, Google search (on a different computer, obviously) 'Windows 7 ISOs'.
One of the first links should be from a forum called something like EightForum, or something like that - It changes with each new Windows release. This page will list the specific ISO versions for your license - All clean and official through Microsoft's Digital River portal.
Then grab a program called WintoBOOTic to place the image file on the stick, from there it will act just like a disc.

Can't really think of much else tbh, aside from just checking everything is ok internally.
Perhaps a component decided now was the time for it to pop off - Without external testing there's no way to be entirely sure.

If it was me, I'd be buying a fairly-cheap but still decent power supply from somewhere, with the strict intention of returning it soon after. I'd then hook that up to the machine instead of the existing one and attempt it from there. My finger points to either the PSU or the HDD, in that order. But even that's a long shot.
 
G

Guest

Guest


Just take a flat-head screwdriver and touch/join the two case-power switch headers with it for a brief second.
All this while the power supply is turned on etc...

Make absolutely certain not to touch anything else, or any of the other pins.

You can find the chassis IO headers at the bottom of the board, usually on the right side.
The manual should tell you which ones are which.
 
G

Guest

Guest


Well... this is embarrassing.
Yes, right side. Definitely right side.

I shall edit the previous post to avoid future confusion.
 

wsoblikeaboss

Reputable
Aug 15, 2014
17
0
4,510
To clear the cmos, I take that thing and put it on the 2-3, and then what? Turn it on? Oh, I put windows on a flash drive, but it doesn't get up to a boot menu or anything. I jumped to psu, and the fan started going on the psu, so I'm guessing its my motherboard.
 

Vic 40

Titan
Ambassador

If those ae the other pins yes for about 5 seconds,after that put the jumper back again to it's original pins, 1+2 in this case.Try again after that.Do this with the power from the pc=cable out of the wall socket.
 

xForbiddenOne

Distinguished
Jun 2, 2013
16
0
18,510


Just to quickly clarify, When you turn on the computer, On your monitor you don't see anything? No BIOS, No post, Or splash screen, Correct?
 

xForbiddenOne

Distinguished
Jun 2, 2013
16
0
18,510


My thinking is actually a little different here, But do you by chance have another cable you can use to plug into the monitor, Preferably a different type, For instance if you're using VGA, Try DVI, If you're using DVI, Try HDMI etc? If you're unable to do this, Do you possibly have an old GPU laying around for testing purposes?
 

wsoblikeaboss

Reputable
Aug 15, 2014
17
0
4,510
My video card has dvi, hd, and mini whatever that other one is. The one macs use. Tried having only an hd chord, tried having only dvi. I don't have another video card lying around, or else I woulda tried that.
 

Vic 40

Titan
Ambassador

Turn the pc of,put the switch at the psu=back at "0" and find the jumper,take it of pins 1+2 and switch it to 2+3 for 5 seconds,then put it back onto 1+2,put the switch on the psu again @1 and try if it starts normally.


 
Solution

TRENDING THREADS