dxgkrnl.sys problem when playing games

dnextreme88

Reputable
Aug 9, 2014
4
0
4,510
When I play games, my computer turns black and eventually after a couple of seconds, it would restart after 4 minutes. This happens on all my games: CrossFire, League of Legends and Dota 2.

At first, I thought the problem is with League of Legends so I re-installed it but the problem exists. Then I realized it was the video card's problem.

I also tried to use the Driver Cleaner Pro edition to clean the remains of NVIDIA (before installing it to the latest version). No luck.

I even tried to install the 314.22 update (according to my research, it was the stable version to play LOL). Still, no luck.

I ran out of options. Here are my specs:

Display: LG E2041 (Analog)
Graphics Card: NVIDIA GEFORCE GT 630
Processor: AMD Athlon(tm) II X2 245 Processor 2.90 GHz
Installed memory (RAM): 2.00 GB
Operating System: Windows 7 Ultimate 32-bit Service Pack 1
Memory: 2048MB RAM
DirectX Version: DirectX 11

Any other help would be appreciated! The issue was originally caused when I turned on V-sync and Anti-aliasing in LOL. However, these are currently turned off in the default settings of NVIDIA.

I have installed WhoCrashed. Here's what could be causing the sudden restart. It restarted after playing games a couple of minutes today.

http://i58.tinypic.com/fxw9vo.jpg
 

dnextreme88

Reputable
Aug 9, 2014
4
0
4,510
I installed the one you gave on the link. The computer still crashed and restarted after doing a test while playing LOL :(. After logging on, it had a popup message "Windows has recovered from an unexpected shutdown". This is what it said

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: 85891510
BCP2: 8FA44524
BCP3: C000009A
BCP4: 00000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\081714-15444-01.dmp
C:\Users\Admin\AppData\Local\Temp\WER-72649-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt