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Can't play sound on TV through HDMI - ASUS, Windows 8.1

Tags:
  • HDMI
  • Sound Driver
  • TV
  • Windows 8
  • Asus
Last response: in Windows 8
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August 16, 2014 8:09:44 AM

Hi everyone,

I have been struggling with this for weeks - whenever I plug my computer into a TV through an HDMI cable, the screen visual transfers perfectly but no sound comes through the TV.

Please note that I have scoured the forums and have tried all of the basic suggestions that people have given:
-HDMI or similar does not show up in 'Playback Devices'
-All of my drivers are up to date

I am running Windows 8.1. I have an ASUS Q550L notebook (can see all the specs here: Asus 15.6" TouchScreen Laptop Intel Core i7 8GB Memory 1TB Hard Drive Q550LF-BSI7T21 - Best Buy)

Please help!! Thanks!

More about : play sound hdmi asus windows

August 16, 2014 8:20:22 AM

i dont know for sure but i think you have switchable graphics, so, i guess that you need to have in your device manager not more than 3 sound devices: Speakers, intel HDMI and nVidia hdmi (i think). In my case, windows 8 did change automatically from speakers to hdmi when i connected the laptop to the TV, but when i use windows 7 i need to change the sound device manualy in control panel / sound and devices. Try that and set your hdmi as default (should be there in the list)
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August 16, 2014 8:59:16 AM

@crisan It doesn't show up under sounds in my device manager. :/ 
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August 29, 2014 2:42:20 PM

If I had to guess, I'd say it's a handshake issue (your laptop and television are not communicating the HDMI signal appropriately). In Windows 8.1, if you bring up the Windows audio controls in the lower right task bar, you'll likely find that your television does not appear as an audio choice.

I'd recommend trying two things to see if it solves your problem:

1) Restart the Windows audio service. Press your Windows key + R to bring up the Run dialogue box. Type in services.msc and select the Windows audio service. Restart it. Now try to select your television as the audio device.

2) If the above step is unsuccessful, restart your computer while the television is on and connected to your laptop through HDMI. Audio should play automatically.
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