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Windows 7 black screen after boot (Graphics card issue) Please help...

Tags:
  • 14.4
  • after logo
  • Windows
  • Drivers
  • Boot
  • AMD
  • black screen
  • Graphics
  • Graphics Cards
Last response: in Graphics Cards
August 16, 2014 3:32:22 PM

Today I was playing CSGO and randomly my computer crashes and I have to reset, after I do this Windows logo appears and after that a black screen. I read a lot of threads and vaguely know it's something to do with my graphics card. I can boot into safe mode only.

Here are somethings that I've tried:
1. Use driver sweeper and remove all display drivers, then install the latest drivers
2. install different versions such as 14.7 beta, 14.4, 13.12, 13.9 and even the drivers the card came with.
3. try removing the graphics card physically and re-seat it in the pcie
4. Remove the graphics card via device manager and also delete the drivers (after reboot into normal windows, it shows it as vga)

other info:
I can boot normally after the driver sweeper is used in safe mode, windows then starts to install drivers again and after reboot it's the black screen which appears right after the windows logo. I've had this setup for around 2 years now, and this is the first time I've had issues with graphics drivers. Any help is appreciated because at this point I'm really frustrated...

Specs:
CPU: AMD FX6300
MOBO: Asus M5a99x evo
Graphics card: Asus HD6850
Ram: Corsair Vengeance 8GB (2x4gb)
Case: Cooler Master Haf X
PSU: Corsair AX850w
HDD: Segate Barracuda
OS: Windows 7 64bit

Update: I tried using an older graphics card and installed the drivers for that, it turns out it worked perfectly, I then installed my HD6850 into another computer where it worked until I installed the drivers.

More about : windows black screen boot graphics card issue

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August 18, 2014 4:10:41 PM

sadly based off your problem and update it sounds like your video card has failed. under Safe mode most the GPU is disable only basic features are enabled. when you install the driver the GPU becomes fully operational but if there's a failure in the advance hardware you will get what you see. the only thing I can say to check is make sure the GPU cooler is secure and fan spinning at speed it should be as the only other cause would be overheating of GPU
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August 19, 2014 3:25:14 AM

Yeah I thought that the graphics card may have run it's course, but when I checked the fan and the temp they seemed to be normal (glimmer of hope :D ), so I thought it may have something to with my windows 7 but that wasn't the case... anyways thanks for the reply. I already applied for repairs on Asus website, just gotta wait for their answer.
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