AMD Radeon R4 Graphics not detected in device manager

Hafidh Syifaunnur · Aug 17, 2014

hey, i have Acer Aspire E5-421-61CJ, processor AMD A6-6310 with R4 graphics but my laptop cannot detect the graphic card in the device manager, do you have any solution? thanks

dovah-chan · Aug 17, 2014

Did you go to AMD's website to install the latest drivers? Here are the drivers you need to install.

Btw that's a pretty sleek looking laptop.

Hafidh Syifaunnur · Aug 18, 2014

dovah-chan :

i'm already installed that driver, but my device manager still not detected the R4 graphic
what should i do?

i can't install any HD game or software

dovah-chan · Aug 18, 2014

What version of Windows are you running and what does it say in the device manager? Is it something like Microsoft Graphics Adapter?

Hafidh Syifaunnur · Aug 21, 2014

dovah-chan :

Windows 8.1 Update
In the device manager it says Microsoft Basic Display Adapter

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AMD Radeon R4 Graphics not detected in device manager

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