I have never seen this before. A customer brought me 2 HP laptops, same models, both need new hard drives. How does this happen? The first laptop I can get into bios, change boot order, run my recovery/hdd monitoring software but it doesn't detect a drive. The second laptop I can't even get to bios, just black screen when you push power on. This happened after I turned it on when she brought it and it said imminent disk failure. How do i get 2 that are both f'ed..?