She doesn't want to do that if possible, but I could access it. Also, is it safe to attempt to use the "repair your computer" option? I'm considering trying that out first.
Can you do a system restore from safe mode?
Since you've out almost everything else, go ahead and try "repair your computer". If that doesn't work, consider download an ISO file for the correct version of her Windows, burn it to a DVD, then boot with it and try a restore.