files not seen in My Docs, but are seen in the C drive

DPForumDog

Honorable
Feb 15, 2013
19
0
10,510
Computer looks like it was wiped brand new, I can NOT see the folders and files in my docs/my pics, BUT I can see the files on the C drive, so I have not lost them.

I turned on my computer this morning and was terrified when I didn't see my normal desktop. The background color was different. The program icons are on the desktop but some icons were missing (like Windows Mail!!) I went to My Documents and My Pictures and both these folders looked like they did when I first got the computer. For example I can now see Sample Pictures and I had long ago deleted Sample Pictures.

Initially it appeared that my computer had been wiped clean, but my files can be found on the C: Drive

My files and folders are still on my computer because:
I go to the > C:Drive >Users> Doc and all my folders and files are there.
I go to the > C:Drive >Users> Pic and all my folders and files are there. Thank the Lord!

I have already gone to Folder Options and ensure that "show files and folders" was checked. So they are NOT hidden

Maybe if I could figure out what caused it, I could fix it!
I had heard that a virus could cause this. I ran spybot and it found a few minor things, but none fixed this problem.
My husband said that when he last used the computer it was doing what thought was a Windows Update He didnt turn it off. But it was off this morning when I turned it n. . I now wonder if it was a fake windows update.

What can I do to get my old desktop back? How do I make the files appear under My documents.

Thanks in advance for any help.
Granny DP
DPForumDog

Windows 7 Home Premium
 
Sounds like your profile did not get loaded. You may need some help from someone that knows about computers and boot disk, but try using a virus rescue CD, boot off that and run the scan with it. Avira Antivir makes a free one, so does AVG.

Then run Malwarebytes, Spybot is OK, but Malwarebytes is probably the best one you can use.

Then set the computer to run a disk check with a fix for bad sectors, reboot, let it run though that, then see if your account is working normally.
 

DPForumDog

Honorable
Feb 15, 2013
19
0
10,510
Somewhere ( I don't remember where) I found "Restore Desktop" It had several date options (one being this weekend) Since the last date we worked was Friday. I chose Friday. Nothing happened. After backing up the docs and pics from the Cdrive>user>Docs I decided to restart. After the restart it looks like it did Friday. I hope this fixed it.
 

DPForumDog

Honorable
Feb 15, 2013
19
0
10,510
Somewhere ( I don't remember where) I found "Restore Desktop" It had several date options (one being this weekend) Since the last date we worked was Friday. I chose Friday. Nothing happened. After backing up the docs and pics from the Cdrive>user>Docs I decided to restart. After the restart it looks like it did Friday. I hope this fixed it.

I am not sure if it was the re-boot or the "Restore Desktop"

Thanks to everyone!