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Screen resolution issue ( generic non-pnp monitor )

Tags:
  • Screen Resolution
  • Monitors
  • Graphics
Last response: in Graphics & Displays
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August 18, 2014 8:03:11 PM

Hey,
My screen resolution is stuck to 1024x768.
I can't switch to 1920x1024.
I did a fresh windows 7 install with newest video card and monitor driver.
On display, I see generic non-pnp monitor.
When I boot on my live ubuntu dvd, I can put 1920x1024 and linux see my samsung screen.

More about : screen resolution issue generic pnp monitor

August 18, 2014 8:07:03 PM

Generic Non-PnP Monitor means that your Monitor Driver was not installed properly, it should have replaced the device name. Anyway, are you using a laptop or desktop? If desktop, are you using VGA or DVI cable? Try to use a DVI Cable, mine was able to do the trick. Another is that you said you installed the Video Driver? I don't think so, because if you did, the resolution should've extended to 1920x1024. What Video Card are you using.?
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August 18, 2014 8:11:54 PM

I'm using hdmi cable and I'm using a desktop.

I'm using nvidia driver 340.52.

And my video card is a gtx 460.
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August 18, 2014 8:29:02 PM

Check the NVIDIA Control Panel, sorry as I'm not a Linux User.

Open the NVIDIA Control Panel
On the left side, click Change Resolution
Chech if your Monitor is being detected.
There is also a Customize button where you can create your own resolution, just click the button.
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August 18, 2014 8:32:56 PM

I'm on windows 7 right now.
Just let you know, when i'm using my linux live dvd the resolution works well.

Not even detected in my nvidia control panel.
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August 18, 2014 8:53:22 PM

Strange, that means the problem would likely be the monitor. What's the monitor's model?
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August 18, 2014 8:55:28 PM

Samsung s27c390.

I thought the monitor could be the problem, but when I use linux everything work.
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August 18, 2014 10:07:33 PM

I can't find the driver of your Samsung S27C390H, even Samsung does not recognize this Monitor, lols.
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August 18, 2014 10:08:33 PM

Sheesh.. Can you show me the Hardware IDs of your Monitor?

- Open Device Manager
- Expand 'Monitors' Category
- Right click 'Generic PnP Monitor', on popup menu select Properties
- On popup window, click the Details Tab
- On Details Tab, click the dropdown box, select Hardware ID and provide a screenshot.
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!