- Aug 19, 2014
- 5
- 0
- 4,510
Hello,
I have just registered in the forums and I would like some help with the following problem.
My desktop computer at home is randomly rebooting since a month ago.
I have been trying to gather more information since them, and what I have discovered is that it's only reboots when I'm playing a Computer Game that uses the video card.
Just using it for other stuff seems no problem. Playing old games that don't use too much of video, also shows no problem, as far as I noticed. Playing games like, Dota 2, Dragon Age 2, at Steam does make the computer reboots without a warning.
I have checked the temperature of the video card and the other pieces, and all of them are working on a good temperature.
I have run some Softwares to diagnostic the problems and some monitor Softwares.
Intel Processor Diagnostic Tools - Shows no errors.
HWmonitor - Shows all is fine with temperature.
OCCT - Fine for memory and CPU. When i run the GPU test it reboots the machine.
Windows Memory Test - Shows no errors.
Here is more information:
System: Windows 7 Professional (Service Pack 1)
Motherboeard: Intel DX79SI
BIOS Version: SIX7910J.86A.0650.2014.0307.0138
CPU: Intel Core I7 3820
Memory: 16GB (4x 4MB) - Corsair Vengeance DDR3 / 2000mhz
Video: NVIDIA GeForce GTX 660 (EVGA)
Video Driver Version: 340.52
Storage: Samsung SSD 250 GB
Power Suply: Corsair HX850
LIFE TIME: The memories, video card, Cpu, motherboard and power suply have about 1 year and 4 months of usage, the SSD have nearly 6 months of usage.
Event Viewer Logs:
System Log Error:
- The driver \Driver\WUDFRd failed to load for the device WpdBusEnumRoot\UMB\2&37c186b&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_KINGSTON&PROD_DT_101_G2&REV_PMAP#001CC0EC3456EB40F00000FC&0#.
- The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
- The previous system shutdown at 18:28:11 on 16/08/2014 was unexpected.
- Driver PCI returned invalid ID for a child device (FFFFFFFFFFFFFFFF00).
I have just registered in the forums and I would like some help with the following problem.
My desktop computer at home is randomly rebooting since a month ago.
I have been trying to gather more information since them, and what I have discovered is that it's only reboots when I'm playing a Computer Game that uses the video card.
Just using it for other stuff seems no problem. Playing old games that don't use too much of video, also shows no problem, as far as I noticed. Playing games like, Dota 2, Dragon Age 2, at Steam does make the computer reboots without a warning.
I have checked the temperature of the video card and the other pieces, and all of them are working on a good temperature.
I have run some Softwares to diagnostic the problems and some monitor Softwares.
Intel Processor Diagnostic Tools - Shows no errors.
HWmonitor - Shows all is fine with temperature.
OCCT - Fine for memory and CPU. When i run the GPU test it reboots the machine.
Windows Memory Test - Shows no errors.
Here is more information:
System: Windows 7 Professional (Service Pack 1)
Motherboeard: Intel DX79SI
BIOS Version: SIX7910J.86A.0650.2014.0307.0138
CPU: Intel Core I7 3820
Memory: 16GB (4x 4MB) - Corsair Vengeance DDR3 / 2000mhz
Video: NVIDIA GeForce GTX 660 (EVGA)
Video Driver Version: 340.52
Storage: Samsung SSD 250 GB
Power Suply: Corsair HX850
LIFE TIME: The memories, video card, Cpu, motherboard and power suply have about 1 year and 4 months of usage, the SSD have nearly 6 months of usage.
Event Viewer Logs:
System Log Error:
- The driver \Driver\WUDFRd failed to load for the device WpdBusEnumRoot\UMB\2&37c186b&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_KINGSTON&PROD_DT_101_G2&REV_PMAP#001CC0EC3456EB40F00000FC&0#.
- The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
- The previous system shutdown at 18:28:11 on 16/08/2014 was unexpected.
- Driver PCI returned invalid ID for a child device (FFFFFFFFFFFFFFFF00).
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