Don't know if CPU is overheating

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Nick Singh

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Aug 19, 2014
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Okay, so I bought this laptop around 1/16/13 and I never had a problem with it before. A month ago, I started playing games on it and out of nowhere it would crash in the middle of the game. I downloaded multiple CPU Monitors and they each give me different results. I had it reformatted and it still didn't help. I also had an expert take a look and tried to fix it. Can someone tell me what's the problem?

HWMonitor shows the CPU at around 96 C while basically doing nothing.
AMD System Monitor and Core Temp doesn't really show.


A friend told be that I should get the thermal paste reapplied and check the heatsink.

EJ4odzv.png


Edit : So I haven't crashed yet but HWMonitor still shows that I'm over 100C. Is it just giving me a wrong reading? Would it help if I get some new thermal paste applied and reset the heat sink?
 
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moozilbee

moozilbee

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Jul 19, 2013
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96C is way too hot, 4C hotter, and you could boil an egg on that CPU. The temperature seems a little too high, if it was that high I expect it would just shut down, it might be giving an exaggerated temperature, but it still sounds like a heat problem.

If it's still under warranty, you can take it back to the store for them to have a look at it.
 
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Nick Singh

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Aug 19, 2014
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I do have it under a special product care plan and I sent it to them twice and nothing really changed. Do you happen to know the cause of the overheating?
 
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ingtar33

ingtar33

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at 100C the laptop would be VERY hot to touch. does the bottom of the laptop feel hot? if it does not then i wouldn't trust the temp reading as accurate. AMD hasn't used an actual thermometer on their cpus in almost 6 years. The laptop motherboard temp is pretty reasonable... much more in line with what i'd expect a system at idle would run at.

if it is very hot to touch i would make sure the cpu fan is working. and then follow your friend's advice.
 
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Nick Singh

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Aug 19, 2014
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The bottom isn't hot at all, I just got it back today from the repair shop and I haven't tested it to see if it would crash during a game. If it does still crash, I plan on sending it back and so they can apply new thermal paste.


 
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tds777

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Jul 20, 2014
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Have you tried using AMD Overdrive Monitor, AMD now uses Thermal Margin caculation instead of a actual sensor in the newer CPU's.

Check out the forum sticky on "Understanding of Temperature on AMD CPUs and APUs"
http://www.tomshardware.com/faq/id-2122665/understanding-temperature-amd-cpus-apus.htm

I cannot get a accurate reading on my A10 Trinity and I have tried Speecy, HWinFO64, Cupid, ARGUS and a boatload of others, all of them come up with different temps for my CPU, but the motherboard, HD and the rest of the sensors all are the same and seem to be what I'd expect I have one sensor that reads 231C if that were true we are borderline smoldering hot .
 
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Nick Singh

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Aug 19, 2014
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I ran a few games and had a couple stuff running. Normally it would crash within 5 minutes of doing this but it hasn't so far.



I'll try the Overdrive Monitor and post the results.
 
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