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Windows XP Accounts not loading

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  • Go
  • Windows XP
  • Gateway
Last response: in Windows XP
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August 19, 2014 9:18:56 PM

My grandmother has an old gateway pc with Windows XP that she refuses to upgrade. She has noticed a problem. She will go to start her pc, and will go to get into her account. She will type in her password, but the only thing that loads on the monitor is the desktop background and nothing else. She has to do this 4+ times for it to load into her account. The same issue occurs when she goes into any other accounts, minus the guest account. She is unwilling to upgrade her windows, and she is unwilling to get a newer pc. Can I get any help or suggestions of a fix?

More about : windows accounts loading

August 21, 2014 7:19:33 PM

The hard drive is probably really bogged down. Try defragging the disk and maybe downloading and running CCleaner. If you use CCleaner, create a system restore point and back up your registry in case anything goes wrong.
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