Universal Serial Bus drivers help needed

Toggle sidebar Toggle sidebar
W

Whitney125

Reputable
Aug 20, 2014
12
0
4,510
I recently installed Driver Whiz in which it stated my USB drivers are out of date, I clicked update in which they downloaded a zip folder that contains Win2000 & WinXP usb drivers. The problem is ever since it requested the update, the USB ports have become unavailable & I can not seem to get any for Windows 8. I lost my recovery CD is there any website where I can download the drivers or such to get the USB Ports working again. Please I am at my wits end here.
 
Sort by date Sort by votes
Ironsounds

Ironsounds

Champion
Jul 31, 2011
10,403
4
56,960
Hello... Drivers are used for Hardware to communicate with your OS. Always get your drivers from the makers website for your Hardware for your OS. What brand is your MB? You will need the Chipset driver and/or USB3.0 driver. Don't trust free downloads from sites other than your Computer or hardware company.
 
Upvote 0 Downvote
W

Whitney125

Reputable
Aug 20, 2014
12
0
4,510


That's what I also thought but when I went onto the company's website I couldn't find nothing. It wont even allow me to "update" the driver from the device manager, keeps throwing out software could not be found for your device online. I need the USB Controller driver software as that's the only thing that has the yellow exclamation mark. My laptop is a LG Notebook R450, intel duo core2. Do you maybe know another web address for LG in which I could locate the software driver
 
Upvote 0 Downvote
Ironsounds

Ironsounds

Champion
Jul 31, 2011
10,403
4
56,960
Hello... I need a lot of letters to go after your R450... please include complete model information for us to help you.
Alot of times there is a folder on your hardrive that include the drivers/backup for system... Did you get any CD/DVD with your Computer they will be on there too.
 
Upvote 0 Downvote
W

Whitney125

Reputable
Aug 20, 2014
12
0
4,510


LG R450-M.ARBRE1 that is the only name that I have. Someone else bought it & set everything up all that was given to me was the windows 8 pro installation disks. I hope its the right name.
 
Upvote 0 Downvote
Ironsounds

Ironsounds

Champion
Jul 31, 2011
10,403
4
56,960
Hello... I only see a driver for Windows 7 available... this will not work for your Windows 8 installed OS this is a common problem with alot of Companies at this time, not having Windows 8 drivers available for their older products, on their websites.
please contact the person that you got this computer from for further information/Disks for your computer... you might need to revert back to Windows 7 to use the drivers from LG, or you need to contact them for further asistance for your Windows 8 installation.
 
Upvote 0 Downvote
W

Whitney125

Reputable
Aug 20, 2014
12
0
4,510


Okay thank you, is there a way to back up all my files onto a disk as my ports aren't working therefore I cannot backup onto the external hard drive.
 
Upvote 0 Downvote
Ironsounds

Ironsounds

Champion
Jul 31, 2011
10,403
4
56,960
Hello... got a DVD/CD Writer Drive installed?
Are you sure you have a Bad USB driver? or Do you have a USB ext drive that is Bad? try it on another computer. B )
Look in your Control Panel- Device Manager for any yellow or red icons next to your hardware/device drivers.
 
Upvote 0 Downvote
W

Whitney125

Reputable
Aug 20, 2014
12
0
4,510


Yes I do, advise on steps to take. Thank you sooo much
 
Upvote 0 Downvote
Ironsounds

Ironsounds

Champion
Jul 31, 2011
10,403
4
56,960
Hello... Look in your Control Panel- Device Manager for any yellow or red icons next to your hardware/device drivers.

1)Go get a Write/Re-writeable DVD/CD...
2) insert it...
3) locate file/files and Copy-Paste to the DVD/CD drive.
Pretty much just like you do with your USB Ext drive.
Label the disks for future reference.
 
Upvote 0 Downvote
W

Whitney125

Reputable
Aug 20, 2014
12
0
4,510


The USB ports are not functioning as well as its throwing out a yellow exclamation mark on the Device Manager in which it wont allow me to update it. My mouse & external hard drive functions on these ports & its not detecting them.
 
Upvote 0 Downvote
W

Whitney125

Reputable
Aug 20, 2014
12
0
4,510


The yellow exclamation marks are next to the Universal Serial Bus (USB) Controller, there are 3 of them
 
Upvote 0 Downvote
Ironsounds

Ironsounds

Champion
Jul 31, 2011
10,403
4
56,960
Hello... OK good... ( well not good ) ...LOL
I suspect your computer came this way? Due to the Windows 8 install? or have you been trying to update and caused this?
Remember this Always, about updates before you click a OK button on your screen..." If it Ain't Broken, Don't try to FIX IT "
 
Upvote 0 Downvote
W

Whitney125

Reputable
Aug 20, 2014
12
0
4,510


I tried to update it as Driver Whiz said it was outdated, before I tried it was working fine the laptop is 4 years old been running everything for 4 years just fine till someone downloaded Driver Whiz & that shot the Outdated USB drivers out at me.
 
Upvote 0 Downvote
Ironsounds

Ironsounds

Champion
Jul 31, 2011
10,403
4
56,960
Hello... there is away to load a restore point and load the older driver then!!! this is good for you...
1) Uninstall the driver Wiz program. Control Panel- Programs and Features.
2) Load a restore Point before Driver WIZ install Date Control Panel-Recovery-Open System Restore- Show more restore points
3) Select a date that was before you driver WIZ'd your Fine working machine.

it's pretty simple fast fix for stupid installs... if all goes good... Create another Restore point that is up to date... for future use... Some programs installed after that restore point date might have to re-loaded.

" If it Ain't Broken, Don't try to FIX IT!!! "
 
Upvote 0 Downvote
W

Whitney125

Reputable
Aug 20, 2014
12
0
4,510


Okay can you tell me how to do that as the option to roll back the driver isn't available.
 
Upvote 0 Downvote
W

Whitney125

Reputable
Aug 20, 2014
12
0
4,510


Its refusing to restore due to my anti-virus blocking it but I did disable my anti-virus still throwing out that problem. How exactly must I disable it? Must I delete it?
 
Upvote 0 Downvote
Ironsounds

Ironsounds

Champion
Jul 31, 2011
10,403
4
56,960
Hello... Depends I don't use them for this reason... trying to un-install them can be even more trouble... Go to their website and ask them... What do you expect for FREE???...LOL.... B )
Anyway there is a property setting that can or cannot let you do a Restore. GL.... ( Did your friend install that too? )
 
Upvote 0 Downvote
W

Whitney125

Reputable
Aug 20, 2014
12
0
4,510


I use AVG its a paid version, What do you mean by a property setting? Where can I locate that? I feel like just backing up all my files onto a DVD & formatting the computer -_-, this thing is driving me in sane lol.
 
Upvote 0 Downvote
W

Whitney125

Reputable
Aug 20, 2014
12
0
4,510


i did what they said temporary disabled AVG & then did the restore, & it worked! Thanks soooo much you helped me a lot :) Sorry for a few silly questions I only know how to strip a computer & put it back together the components to make it run. Other than that I im a bit dumb with stuff. Thank you many times over :)
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom