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unable to access external harddrive and no drive shows up

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  • Storage
Last response: in Storage
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August 20, 2014 5:33:59 AM

When I plug my external hard drive into the usb port, the laptop acknowledges with a sound, but does not show a drive. I hear it start spinning but stops. I tried other ports and on another laptop and still same issue. Ports are fine as attach other usb and they work. Any suggestions?

More about : unable access external harddrive drive shows

a b G Storage
August 20, 2014 5:43:40 AM

Take the drive out of the enclosure and see if it will work internally in a desktop (if you have one). Or try another enclosure. If both of those fail: your drive has probably failed.
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