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Laptop connects to browser, but not Steam, Skype or Netflix

Tags:
  • Laptops
  • Browsers
  • Apps
  • Netflix
Last response: in Apps General Discussion
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August 20, 2014 6:22:35 AM

My laptop can surf the web, but not connect to other services specified in title. I have tried disabling firewall for them and uninstalling Mcafee (I still have Norton) but nothing has worked.

More about : laptop connects browser steam skype netflix

August 20, 2014 8:26:40 AM

Did you disable the windows firewall or the firewall in norton? And do you have a store-bought router or one that your ISP gave you?
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August 20, 2014 9:39:14 AM

JeckeL said:
Did you disable the windows firewall or the firewall in norton? And do you have a store-bought router or one that your ISP gave you?


I disabled the Windows firewall, as I could not find the Norton firewall. I have a BTHub 4.
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August 20, 2014 11:15:41 AM

What are your system specs and operating system? How old is the laptop, and were you ever able to run steam/skype/etc at any point?

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August 20, 2014 2:38:28 PM

JeckeL said:
What are your system specs and operating system? How old is the laptop, and were you ever able to run steam/skype/etc at any point?



I have been able to run Steam and Skype before about a week ago, and got the laptop for Christmas 2013. My OS is Windows 8.1 and and the specs are an i7-4702MQ processor, Nvidia GT 740M graphics card, 8GB of RAM, and a 1TB 7200 RPM hard drive.
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August 21, 2014 4:39:50 AM

bump
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August 21, 2014 5:19:12 AM

Did you update to 8.1 around that time? Try running them in compatibility mode for 8
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August 21, 2014 11:20:14 AM

JeckeL said:
Did you update to 8.1 around that time? Try running them in compatibility mode for 8


I updated to Windows 8.1 a long time ago, long before I encountered these problems.
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August 21, 2014 12:35:53 PM

No worries guys I have reinstalled steam which fixed the problem for everything somehow, but all of my games aren't installed which is a bummer as my internet sucks and it will take a long time to install them again, but at least I don't have to buy them again.
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