Mouse is disconnecting from PC upon connecting bluetooth dongle/adapter through 10m extension cable

kmr1154

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Feb 28, 2012
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Hello

Just as title says, i have this issue since the evening. Whenever i connect my Bluetooth adapter to the pc through extension cable which is of 10m, my mouse which is Logitech G400 disconnects and windows shows Device not recognized something like that.

This happens only when i use the extension cable with bluetooth dongle, for rest of the devices it works fine, no disconnection of any kind.

I tried reinstalling drivers as well as plugged in other usb ports but nothing works until i remove the bluetooh adapter from the pc.

This is happening when i use bluetooth with extension cable, otherwise there is no issue when i connect it to the pc directly.

What do u think is the cause of this?
 

kmr1154

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Feb 28, 2012
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Did you read completely what i said above. Cable is good and works with every device. Everything works great when i don't use the cable with bluetooth adapter. And when i do my mouse stops working.
 

Titillating

Expert
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My apologies, I completely missed that part! :ouch:

I'd still recommend trying another cable if you have one available, in an attempt to isolate the problem. Some cables simply refuse to work with certain devices. I've had similar problems that solved themselves as soon as I used a different cable. Have you also tried connecting the extension cable to a different USB port if you have one available? Those can also be rather fickle.