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asrock z77 ex4 wont shutdown on windows 8.1 shutdown

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  • Components
  • ASrock
  • Shutdown
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August 20, 2014 5:43:46 PM

-PC Specs-
Mobo: AsRock Z87 Extreme4 Bios UEFI 2.70, with all Win 8.1 drivers applied from asrock site.
CPU: i5 3570k
GPU: None ( using chip )
HDD: 500GB HGST 7200RPM 16MB SATA2
Ram: Kingston KHX1600C9D3K2/8GX (1600 CLS9 240 PIN, 8GB DDR3 )
PSU: Corsair TX750
Audio: None ( using mobo )
DVD R/W: MODISC LG BRAND

OS: Windows 8.1 with all patches applied from MSFT

Issue: Unable to shutdown windows ( new fresh install ). It shuts down, but the fan is still spinning. DVD drive can be opened etc.

Been looking on the net for the last 3 months, not been able to find any solution that works. Tried with another PSU same
result. Turned off hybrid fast setup on windows, same issue.

More about : asrock z77 ex4 wont shutdown windows shutdown

August 21, 2014 6:00:52 PM

Tried it, but it did not work. Thanks.
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August 22, 2014 7:21:11 AM

Have you got the latest BIOS installed?
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August 22, 2014 6:21:10 PM

tambeshakunt said:
Have you got the latest BIOS installed?


Yeah, did that I updated to 2.90. Same issue. Strange that on a windows restart command from the gui, the mobo cycles fine. On a shutdown it goes down to Dr debug code of 01.



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August 22, 2014 6:52:57 PM

I had the same issue with an ASUS Z97 P. Remove the motherboard battery for a minute (it might fix it) and check which slot the memory is installed in. (I had removed the motherboard battery to reset everything after updating the BIOS but I also added 3 more sticks of RAM for a total of 4). Best of luck
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