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I have a windows DELL base computer. Was on OS Vista, upgraded to 7. It fails on boot-up and actually shuts down. It senses th

Last response: in Windows 7
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August 20, 2014 8:23:48 PM

Computer is small footprint. Dell D521. Carries Windows upgrade OS 7. Hard drive 250GB Memory 2 GB.
When this computer begins the booting process, it flips to the page that suggests two options. 1. start windows normally; 2. repair. Regardless of the choice the result is he same, the system shuts down. Attempts to use a USB with a boot file also fails. As stated above, the XP OS will start an install, but I realize that is going backward from Vista, upgraded to Windows 7.
Perhaps a friend in this COMMUNITY can help.

The files are of great concern.

Thank you
Dave.

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August 21, 2014 12:30:12 PM

I don't see any reason why the D521 wouldn't be 7 compatible. I've upgraded Vista PC's to 7 before without issue (aside from rare driver issues that are easily fixed). It depends on the version of Vista you are upgrading. For example, you can't do a straight upgrade from Vista Basic or Home Premium to Windows 7 Pro without a clean install. You can do it from Vista Business just fine. Vista Home Premium goes easily to 7 Basic and Home Premium. The hardware of the D521 should be compatible with 7's legacy drivers. You'd have to install some drivers for the GPU, audio, display adapters, and storage or any media drives, but otherwise you should be fine. The fact that it's asking you to choose from two OS's at boot is a flag. Obviously there's a damaged or missing boot file. The fact you aren't getting any kind of boorldr or bootmgr error is odd, but it's probably due to an incorrectly executed upgrade or an issue during the upgrade process. I'd just do a clean install.

You can retrieve the files you want without an OS, but you'd need to mount the hard drive with a SATA to USB adapter, or you could do it by using another desktop PC. Shut down the computer, install the hard drive into a free SATA port on the motherboard and a SATA power connector. After rebooting the PC, click the Computer icon and check to see if your old drive is visible. Access your drive's files through the host PC's OS and copy over the ones you want to save. You could even image or clone the drive.
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August 22, 2014 7:47:27 AM

sirstinky said:
I don't see any reason why the D521 wouldn't be 7 compatible. I've upgraded Vista PC's to 7 before without issue (aside from rare driver issues that are easily fixed). It depends on the version of Vista you are upgrading. For example, you can't do a straight upgrade from Vista Basic or Home Premium to Windows 7 Pro without a clean install. You can do it from Vista Business just fine. Vista Home Premium goes easily to 7 Basic and Home Premium. The hardware of the D521 should be compatible with 7's legacy drivers. You'd have to install some drivers for the GPU, audio, display adapters, and storage or any media drives, but otherwise you should be fine. The fact that it's asking you to choose from two OS's at boot is a flag. Obviously there's a damaged or missing boot file. The fact you aren't getting any kind of boorldr or bootmgr error is odd, but it's probably due to an incorrectly executed upgrade or an issue during the upgrade process. I'd just do a clean install.

You can retrieve the files you want without an OS, but you'd need to mount the hard drive with a SATA to USB adapter, or you could do it by using another desktop PC. Shut down the computer, install the hard drive into a free SATA port on the motherboard and a SATA power connector. After rebooting the PC, click the Computer icon and check to see if your old drive is visible. Access your drive's files through the host PC's OS and copy over the ones you want to save. You could even image or clone the drive.


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August 22, 2014 7:54:34 AM

Although I have not put your suggestions to work, with reference to the issue on hand, they appear to be just what as "Doctor" you ordered. I reviewed the issue from the computer and realized that the Boot Configuration is corrupt; that the partition table needs repair. I also discovered that there is a software upgrade problem, I will work on the suggestions and post my results later.

Thank you
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