black screen with blinking cursor...

adils197

Reputable
Aug 21, 2014
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4,510
my win 7 is working fine, but i'm trying to install win 8.1.
i tried to boot from both C.D & USB but it only shows a blank screen with blinking cursor at left..
(config : http://www.dell.com/support/home/us/en/04/product-support/servicetag/8KZ96BS/configuration)
 
I don't know why you are getting just a black screen but I do know that neither Windows 8 nor Windows 8.1 are supported on that Inspiron model. Dell have only released Windows Vista and Windows 7 drivers for that model, none of which will work on Windows 8 or 8.1

The proof is here: http://www.dell.com/support/home/us/en/19/product-support/servicetag/8KZ96BS/drivers

You should have checked that page before buying Windows 8.1