- Aug 21, 2014
- 13
- 0
- 4,510
My wife and I manage a medium sized apartment complex and are having some issues getting our wireless router to work properly from the buildings Comcast router across the hall.
Before I go into it all I should say that what we are trying to do is completely okay with the building owners and management company.
There is a room directly on the other side of our hallway that has all of the buildings internet, phone, call box and fire alarm equipment in it. There is a Comcast business class router (or maybe it is technically just a modem?) in there that our internet comes from. Wired to that is our wireless router and a non-wireless router that provides internet to an office, a common community room and 2 other lines which connect to other building services like the fire alarm system. Ill attach a poorly drawn picture below to better show the topology we currently have.
The problem is that whenever someone uses one of the computers in the community room our wireless slows to a crawl. When no one is in there I am getting around 15mbps (according to speedtest.net) and when someone is using a computer I get maybe 2mbps. I should also mention that when I connect our router to one of the two ethernet jacks in the community room instead of in the mechanical room both computers loose their connection to the net until I unplug the router.
I should also mention that even though our router is pretty close to our living room the signal is not the best because the wireless has to go through the metal exterior type door to the mechanical room and then through the wall into our apartment. We just bought a new router last week (a Linksys E2500 (N600) Dual band) and I can only connect to the 5ghz network out in the hall). According to Windows I am getting about 144mbps connection on channel 11 from our router to my desktop which is waaaay better then our old Belkin.
Thank you so much in advance for any help you can give me. I am far from a network guru and am all out of ideas on this one.
Before I go into it all I should say that what we are trying to do is completely okay with the building owners and management company.
There is a room directly on the other side of our hallway that has all of the buildings internet, phone, call box and fire alarm equipment in it. There is a Comcast business class router (or maybe it is technically just a modem?) in there that our internet comes from. Wired to that is our wireless router and a non-wireless router that provides internet to an office, a common community room and 2 other lines which connect to other building services like the fire alarm system. Ill attach a poorly drawn picture below to better show the topology we currently have.
The problem is that whenever someone uses one of the computers in the community room our wireless slows to a crawl. When no one is in there I am getting around 15mbps (according to speedtest.net) and when someone is using a computer I get maybe 2mbps. I should also mention that when I connect our router to one of the two ethernet jacks in the community room instead of in the mechanical room both computers loose their connection to the net until I unplug the router.
I should also mention that even though our router is pretty close to our living room the signal is not the best because the wireless has to go through the metal exterior type door to the mechanical room and then through the wall into our apartment. We just bought a new router last week (a Linksys E2500 (N600) Dual band) and I can only connect to the 5ghz network out in the hall). According to Windows I am getting about 144mbps connection on channel 11 from our router to my desktop which is waaaay better then our old Belkin.
Thank you so much in advance for any help you can give me. I am far from a network guru and am all out of ideas on this one.
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